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AQ Services International - http://www.aq-services.com/
Mystery shopping, quality research, and consultancy services. Company profile, locations and contacts. |
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JKS Mystery Shopping Ltd - http://www.jksmysteryshopping.co.uk/
Offers mystery shopping for retail, leisure and tourism sectors. List of services, profile and contacts. |
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Mystery Shopping Resources - http://www.volition.com/mystery.html
Listings of companies needing shoppers, a shoppers' bulletin board, a live chat area, and a page of links to free or inexpensive items. |
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Shop'n Chek International - http://www.shopnchek.com/
Mystery shopping and market research services for customer satisfaction measurement. |
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ICC - Decision Services - http://www.iccds.com/
Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers. |
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Performance In People Ltd - http://www.performanceinpeople.co.uk/
UK-based telephone and video mystery shopping services. |
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Certified Reports, Inc. - http://www.certifiedreports.com
Mystery shopping and market research surveys for financial, restaurant, retail and service industries. Also offer proof-of-performance theatre audits. Online application. |
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Service Evaluation - http://www.serviceevaluation.com
Provides a solution for keeping on top of the front line. |
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Count On Us - http://www.ucountonus.com/
Mystery shopper services to restaurants, bars, hotels, banks, retail and service industries. Licensed investigators. Online application. |
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ICU Associates Inc. - http://www.icuassociates.com/
Provides services in the US, Canada and Puerto Rico to fast food chains, restaurants, airports, and convenient stores. Also provides private investigations in the US. Shopper application available. |
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Imyst, Inc. - http://www.imyst.com/
Provides customized mystery shopping services for automotive dealerships, retail locations, restaurants, hotels and apartments, telephone programs, and customer service evaluation. |
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Jancyn Evaluation Shops - http://www.jancyn.com/
Secret shopping services used by the retail, restaurant and rental housing industry. |
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Amusement Advantage, LLC - http://www.amusementadvantage.com/
Amusement park mystery shopping. Online application. |
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SG Marketing Group - http://www.sgmarketing.com/
Company description, services offered, and online shopper application. |
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Speedmark Information Services - http://www.speedmarkweb.com/
Marketing services company that specializes in providing customized data collection for Consumer Products Manufacturers and multi-unit retailers. Services offered, and mystery shopper application. |
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Sights on Service, Inc. - http://www.secretshopper.com/
A mystery shopping company with shopping opportunities available across the lower 48 states and Hawaii in the US. |
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Shoppers Critique International - http://www.shopperscritique.com/
Provides independent customer service evaluations by using guest mystery shoppers to evaluate employee performance. Details about services and industries served, mystery shopping details, FAQs and contact information. |
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Reality Check Mystery Shopper - http://www.rcmysteryshopper.com/
Shopper evaluations. Apply online. |
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Shadow Shopper - http://www.theshadowagency.com/
Video mystery shopping company. Shoppers wear microvideo equipment to record interactions. Services, press releases and news, dealers, and contact information. |
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GAPbuster Worldwide - http://www.gapbuster.com/
Providers of mystery shopping services. Also customer experience evaluation and international benchmarking. Company profile, locations, contacts and Online shopper application. |
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Dynamic Advantage - http://www.dynamic-advantage.com/
Provides mystery shopping and customer satisfaction measurement services. News archive, and monthly newsletter. |
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Confero, Inc. - http://www.conferoinc.com/
Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application. |
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Tern Consultancy - http://www.ternconsultancy.co.uk/
Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping. |
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Michelson & Associates, Inc. - http://www.michelson.com/
Description of the company and services offered. Apply online to be a shopper. |
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Retail Rapport Ltd. - http://www.mysteryshopagency.com/
Mystery shopping agency. List of services, details about applying, and contact information. |
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Clandestine - http://www.clandestine.co.za/
Mystery shopping solutions, marketing research and secret shoppers. Also retail observation and restaurant evaluation. |
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Mystery Shoppers Ltd. - http://www.mystery-shoppers.co.uk/
Mystery shopping and customer service training and consultancy services. UK. |
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Mysteryshopomatic.com - http://www.mysteryshopomatic.com/
Online tools for mystery shopping providers: web-accessible form and report editors, ftp transfer, automatic scoring of submitted forms, and report downloading in ZIP and CSV format. Monthly fee for access to these tools. |
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Second To None, Inc. - http://www.second-to-none.com/
Full service mystery shopping solutions. Apply online. |
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Shoppers' View - http://www.shoppersview.com/
Provides mystery shopping on site and by telephone to the retail industry. Online application. |
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J.M. Ridgeway Co. - http://www.jmridgway.com
A market research and mystery shopping company providing national coverage. |
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Quality Assessments Mystery Shoppers, LLC - http://www.qams.com/
Details how to become a customer and receive feedback on quality service, how to stimulate word-of-mouth, and suggestive selling. |
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Pacific Research Group - http://www.pacificresearchgroup.com
Services include mystery shops, site inspections, and phone surveys. |
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Restaurant Evaluators, Inc. - http://www.restaurantevaluators.com/
Customer feedback and evaluation services. Company profile, news and contacts. |
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Kinesis - http://www.kinesis-cem.com/
Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback. |
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Support Financial Resources, Inc. - http://www.serviceexperiences.com
Customer-driven mystery shopping and consultative services specializing in the financial services industry. |
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Satisfaction Services, inc. - http://www.satisfactionservicesinc.com
Providing customized quality and service evaluation programs to restaurant, hospitality, retail, and service companies. Online service available. |
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Shadow Shopper - http://www.shadowshopper.com/
Shoppers pay annual fee to be part of an employee database accessed by would-be mystery shopper employers. |
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Northwest Loss Prevention Consultants - http://www.nwlpc.com
Restaurant, apartment and retail mystery shops. On line shopper application. |
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The Performance Edge, Inc - http://www.pedge.com/
Mystery Shopping services. Customer Service Feedback. Online application. |
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Secret Sleuths - http://servicesleuths.com/
Services offered, staff, contact details, and shopper application. |
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Service Performance Group - http://www.spgweb.com/
Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria. |
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Game Film Consultants - http://www.gamefilmconsultants.com/
Video mystery shopping. |
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J. E. Lowery Professional Services Corporation - http://members.hometown.aol.com/investigator1950/myhomepage/index.html
Customized mystery shopping services. |
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Hidden Concepts Inc. - http://www.hiddenconcepts.com/
Mystery shopping and secret evaluating in person, online, by telephone or via competitive shopping. Case studies, tips and publications. Company profile and contacts. |
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Schryver Enterprises. LLC - http://www.schryverenterprises.com/
Develops and customizes training courses in customer satisfaction, and provides mystery shopping services. |
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Mystery Shoppers - http://www.mystery-shoppers.com/
Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business. |
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At Random Communications - http://www.arllc.com/
Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available. |
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A Customer's Point of View, Inc. - http://www.acpview.com/
Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application. |
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Mars Research - http://www.marsresearch.com/
Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys. |
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Shoppers Confidential Inc. - http://www.shoppersconfidential.com/
Services include customer satisfaction measurement, competitor intelligence, compliance and integrity audits, and customer surveys. Covers Canada and the U.S.A. |
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ServiceTRAC, Inc. - http://www.servicetrac.com/
National and international mystery shopping and full service market research firm providing market analysis, measurements and solution services. |
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Service Check - http://www.servicecheck.com/
Customer service audits performed throughout North America. |
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Verification Roberte Inc. - http://www.roberteverifications.com/
Providing mystery shopping, customer service evaluation, surveys and analysis. Specializing in retail and food industries. Covers Canada and USA. |
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Shop'n Chek - http://www.shopnchek.com.au/
Offers mystery shopping and market research services for customer satisfaction measurement in Australia and New Zealand. profile and contacts. |
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Frontline Shoppers Inc. - http://www.frontlineshoppers.com/
Offering mystery shopping and merchandising compliance evaluations. Also consumer research and training services. |
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All-Star Customer Service, Inc. - http://www.mysteryshoppingexperts.com/
Offering traditional, audio, and video mystery shopping, and market research. Also training training programs. |
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VisitorFriendly - http://www.visitorfriendly.com/
Assesses the visitor friendliness of websites, using real internet customers as paid reviewers. Located in the UK. |
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Golden Resources Marketing Group - http://hometown.aol.com/cgr315/index.html
Provides mystery shopping services, merchandising, and point of sale marketing audits. |
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Quality Scheduling Group LLC - http://www.qualityscheduling.com/
Providers of scheduling, recruiting, and editing services for the mystery shopping industry. Personalized consulting service for each client. Mystery shoppers may register in our database. Job board available. |
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Acorn Management Associates - http://www.acorn-ma.co.uk/
Mystery shopping provider. Specializes in automotive after sales care. Also offers design, development and manufacture of specialist tools. |
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Mystery Shopping Matters - http://www.mysteryshoppingmatters.com/
Created to share and exchange best practices amongst end-users of a mystery shopping program. |
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Secret Shopping Services - http://secretshoppingservices.com/
Specializes in retail, restaurant, malls, jewelers, coffee houses, integrity issues and customer service audits. Company profile and contacts. |
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Data Quest, Ltd. - http://www.dataquestonline.com/
Monitoring customer service performance and employee honesty in a broad range of industries (Hotels, Retaurants/Bars, Retail). |
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Sipe and Associates - http://www.sipeandassociates.com/
Provides customer service evaluations, mystery or secret shopping services. |
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Perfectly Frank inc. - http://www.perfectlyfrankinc.com/
A boutique mystery shopping company. Areas of specialization, pricing, and contacts. |
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Albatross - http://www.albatrossasia.com/
Focus on customer service and sales performance in shops and offices across China and Asia. Company profile, news, and contacts. |
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ComSim, Inc. - http://www.comsim.com/
Gathers and reports customer perceptions, feedback and suggestions concerning products and services for high-technology companies. Profile, FAQ and contacts. |
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Jireh Scheduling and Research - http://www.contact-jireh.com/
Provide research to business organizations by consumer evaluations. |
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SpySee - http://www.spyseebiz.com.au/
Providing mystery shopping and reviews of business performance. |
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Focus Plus Service Auditors - http://www.focusplus.net.au/
An independent customer service monitoring company which provides evaluation of customer service. |
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Ascent Research Associates, LLC - http://www.ascentresearch.com
Offers mystery shopping and consulting services for restaurant, property management, retail and a variety of other industries in the United States and Canada. Web-based reporting. Online application. |
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Customer 1st - http://www.customer-1st.com/
Full service mystery shopping company providing on-line reporting for customer service evaluation. |
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Richey International - http://www.richeyint.com
Quality management programs to enhance performance, measure product quality, and maintain brand stature. |
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Imaginus Training & Development Inc. - http://www.imaginusinc.com/
Mystery shopping, web shopping, training, motivational seminars, and focus groups. |
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SNEAK PEAKms - http://spbon.com/
Offers a variety of customized mystery shopper and caller services. |
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Hilli Dunlap Enterprises - http://www.dunlapenterprises.com/
Services offered, contact details, and application to be a shopper. |
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Anonymous Shoppers and Assessments of Pittsburgh (ASAP) - http://www.asapittsburgh.com/
Shopper evaluations of restaurant, fast food, retail, health care, insurance, banking, grocery, automobile and sales and service. Online application. |
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Associate Consumer Evaluations Mystery Shopping - http://www.acemysteryshopping.com/
Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application. |
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Sensor Quality Management Inc. - http://www.sqm.ca/
Mystery shopping services with either local residents or shoppers who have experience in a particular industry. Information for clients; application form for prospective shoppers. |
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National Shopping Service Network, LLC - http://www.mysteryshopper.net/
Offers a variety of mystery shopping services. |
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Greet America Mystery Shopping - http://www.ga-mysteryshopper.com/
Conducts many types of evaluations and surveys across North America. |
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Infotel - http://www.infotelinc.com/
Serving retailers, restaurant/quick-serve, manufacturing and service industries with custom-designed mystery shopping programs. |
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The Secret Shopper Company - http://www.secretshoppercompany.com/
Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers. |
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Ardent Services, Inc. - http://www.ardentservices.com/
Mystery shopper services catering to retail, restaurant, hotel, airline and car rental industries. Online application. |
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Service Excellence Group - http://www.serviceexcellencegroup.com/
Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and clients. |
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Ath Power - http://www.athpower.com/
Mystery shopper services catering to retail and financial services. Sales staff and management training and market research. Online application. |
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Sutter Marketing - http://suttermarketing.com/
Mystery shopping and compliance audits powered by Palm technology with digital photo documentation. Website accessible data. Find details about the business, services offered, and contact information. |
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Creative Image Associates - http://www.creativeimage.net/
A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance. |
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ITS (Incognito) - http://www.itsincognito.com/
Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry. |
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Check Mark, Inc. - http://www.checkmarkinc.com/
Mystery shopper services to banking, restaurant, retail and entertainment sectors. Online application. |
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Tenox Appraisal Systems - http://www.weshop4u.com/
Customer satisfaction measurement specialists. |
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Anonymous Insights, Inc. - http://www.a-insights.com/
Marketing research firm that specializes in customer satisfaction programs. Online application. |
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Hindsight - http://www.hndsight.com/
Business evaluations by mystery shoppers, customer service information collectors, local and US national. Comparison graphs for managers. |
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Mystery Shop Inc. - http://www.mysteryshopinc.com/
Print, telephone, and video mystery shop services. |
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MacPherson Mystery Shopping and Research - http://www.macphersonmysteryshopping.org.uk/
A British company specializing in worldwide mystery shopping and market research. |
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Douglas Stafford International - http://www.douglasstafford.com
Video, telephone, and physical mystery shopping. Automotive industry specialists. Streaming video and audio results online. |
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Westcoast Mystery Shopping - http://westcoastmysteryshopping.com
Specializes in serving smaller retail chains throughout North America. |
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Premier Service - http://www.premierservice.ca
A Montreal-based firm in business for over 11 years, provides mystery shopping and consulting services across Canada, the US and Puerto Rico. |
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Customer Service Perceptions - http://csperceptions.com/
Website, telephone and on-site mystery shopping services. Online application. Employee surveys and competitor price check services also available. |
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Sonya's Mystery Shoppers - http://mysteryshoppercentral.homestead.com/index1.html
Has some current jobs, a polling area where shoppers can rate shopping companies, and a private list of companies looking for shoppers (list is available for a fee). |
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Evaluation Systems for Personnel - http://www.espshop.com/
Provides mystery shopping and sales training services. [Houston] |
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ServiceSense - http://www.servicesense.com
Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers. |
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Shoppers, Inc. - http://www.shoppercomments.com/
Mystery shopper services to bank, restaurant and retail industries. Employee incentive plans and surveys. Online application and shopper resource. |
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A Step Above Service Evaluations, Inc. - http://www.serviceevaluations.com
Florida-based service evaluations to varied industries. |