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Witness Systems - http://www.witness.com/
Supplies customer relationship management solutions. Focusing on customer service processes, and workforce performance. Training and consulting services. News, partners. |
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Knowledge Base - http://www.knowledgebase.net
Multi-user system enhances self-service customer support, help desk operations, and document management applications. |
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FrontRange Solutions - http://www.frontrange.com.au/
Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform. |
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Skywire Software - http://www.skywiresoftware.com/
Customer service applications consisting of knowledge management, web self-service, and desktop discovery tools that automate the problem resolution process. |
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CustomerFAQs Solutions Ltd. - http://www.customfaqs.com/
Provides an online customer service support solution and web-based helpdesk, including knowledge base, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts. |
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Q-go - http://www.q-go.com/
Customer communications software based on natural language technology. |
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Aestiva - http://www.aestiva.com
Web-based solutions including help tickets, knowledge base, contact management, and email management. |
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InterFAQs - http://www.interfaqs.com/
Featured automated FAQ system and knowledge base software. List of features, demo. |
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PhaseWare, Inc. - http://www.PhaseWare.com/
Offers customer service application suite that consists of incident and knowledge management, customer web self-service, and business event management tools that automate the incident resolution process. |
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Orasi Software, Inc. - IdeaScope - http://www.ideascope.com/
Features customer feedback management system to capture, monitor, and prioritize customer feedback. Also collect ides, comments, and suggestions. |
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Aexis - http://www.aexis.com/
Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications. |
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Respond UK Plc - http://www.respond-uk.co.uk/
Features complaints, feedback and customer service software solutions. List of services, case studies. Contacts. |
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Precision - http://www.pcaonline.com/
Developer of help desk solutions. |
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Medallia - http://medallia.com/
Provides turnkey customer feedback solutions. Product details, and company news. |
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Rapid Stability Incorporated - http://www.rapidstability.com/
Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts. |
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Practical Solutions Inc. - http://www.theservicesolution.com/
Offers a software package for service industry companies. |
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Square Systems Ltd - Opinion-8 - http://www.opinion-8.co.uk/
Offers automated customer survey system that provides real-time feedback and verbatim comments about customer service or employee satisfaction. Research methodologies include post contact IVR telephone, web and email questionnaires. |
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ResponseTek Networks Corp. - http://www.responsetek.com/
Provides customer experience management solutions. Areas of expertise. Services offered. Contacts. |
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ScandiaCom - http://www.scandiacom.com
Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities. |
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SupportSentry - http://www.supportsentry.com/
Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities. |
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CRM4Insurance - http://www.crm4insurance.com/
Adding CRM and business workflow automation for customer service oriented enterprises to improve the corporate performace. |
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CRM Technologies Ltd. - http://www.crmtechnologies.com/
Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details. |
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LiveWire Logic - http://www.realdialog.com/index.html
Developers of RealDialog automated customer service solution for sales and support queries. |
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The Service Manager - TSM - http://www.theservicemanager.com/
Provides a job logging, dispatch and invoicing solution. Includes time sheets, stock control, maintenance contracts. Company profile, contacts. |
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ViewsCast - http://www.synovate.com/viewscast/
Offers software solutions that provides real-time results to your customer or employee satisfaction, opinion, and preference surveys through a standard web browser. Online demo, contacts. |
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Actricity - http://www.actricity.com/
Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service. |
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Tree Management Systems, Inc. - http://www.turftree.com/
Customer management software for tree, lawn, and landscape companies. |
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Simon Dutton Associates Ltd - http://www.paritor.com/
Products and services information. Features Paritor Software for the education sector: EnsembleXP.Net and SOLO. |
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Charter Continuum - http://www.charter-uk.com
Customer relationship management with software for handling customer feedback ensuring customer retention. |
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Chordiant Software - http://www.chordiant.com/home.html
Business process automation and customer service applications. Includes products, services, and clients. |