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Call Centre Association - http://www.cca.org.uk/
UK trade association representing the call and contact centres. |
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White Pajama - http://www.whitepajama.com/
Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat. |
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Frank Solutions - http://www.tpath.com/
Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces. |
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Ulysses Learning - http://www.ulysseslearning.com
Contact center simulation-based training program for customer service, sales and coaching. |
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Comsys Multi Media Services - http://www.cmm-services.co.uk
Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers. |