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Web Pages

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	Netiquette Home Page - http://www.albion.com/netiquette/ Gives a description of the main rules of online etiquette. A quiz, mailing list, and ordering information for an etiquette book are also provided.
	The Customer Respect Group - http://www.customerrespect.com An international research and consulting firm, publishes the Online Customer Respect Index (CRI) and provides industry and company-specific research and analysis to help companies increase sales and customer retention by improving how they treat their customers online.
	Networking on the Net - http://www.easytraining.com/networking.htm An article on professionalism, ethics and courtesy on the Internet, with special reference to e-mail, bulletin board, and chat communications.
	NetManners.com - http://www.netmanners.com Information on netiquette, quizzes, advice, e-zine and forums.
	Internet Netiquette - http://www.albury.net.au/new-users/netiquet.htm Gives a summary of the important points of e-mail, mailing list, USENET, and chat etiquette.

	AL6400.com - Netiquette Guidelines - http://www.al6400.com/internet/netiquette.shtml Guidelines and examples on how to respectfully communicate and interact with others on the Internet.
	The Net: User Guidelines and Netiquette - http://courses.cs.vt.edu/~cs3604/lib/Netiquette/Rinaldi/ A guide to all aspects of electronic communication, including Telnet and FTP. A question and answer section is also given.
	How to Keep Out of Trouble With Your E-mail - http://www.penmachine.com/techie/emailtrouble_2003-07.html Guidelines for using Internet e-mail and mailing lists politely.
	Netiquette - The Code of Conduct for the Internet - http://www.yeawedo.com/netiquette.htm Contains basic 'rules' to follow when interacting with others online via email, chat or forums.
	Net-Ethiquette Cases - http://www.anu.edu.au/people/Roger.Clarke/II/Netethiquettecases A lengthy list of poor or abusive practices on the Internet which are to be avoided.

	N-etiquette.com - http://www.n-etiquette.com Provides guidance on how to use e-mail and the Internet in various social situations.
	Concise Guidelines for Net Etiquette - http://www.the-eggman.com/writings/etiquitte_1.html Over twenty five years of mistakes have made THE Eggman a pretty good authority on what you should NOT do to survive in Cyberspace. Here, he shares the major no-nos with you.
	Netiquette Guidelines - http://tools.ietf.org/html/rfc1855 This is the full text of RFC 1855, which is the unofficial standard work on electronic etiquette.

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