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Root Cause Analysis - http://www.systems-thinking.org/rca/rootca.htm
Concise description of root cause analysis from a systems perspective, with reference to classic system archetypes. By Gene Bellinger. |
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Root Cause Network - http://www.rootcause.net
Archive of newsletters with articles on root cause analysis. |
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A Statistical Comparison of Three Root Cause Analysis Tools - http://www.nait.org/jit/Articles/doggett010504.pdf
Compares cause-effect diagrams, interrelationship diagrams, and current reality trees in areas such as perceived ease-of-use and ability to identify root causes. Peer-refereed article by Dr. Anthony Mark Doggett, published in the Journal of Industrial Technology, April 2004. |
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Why do root cause analysis? - http://www.schneiderman.com/The_Art_of_PM/root_cause/why_do_root_cause_analysis.htm
Short article providing a statistical argument for targeting improvement efforts using root cause analysis instead of traditional problem solving. By Arthur Schneiderman. |
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Solving Operational Problems in Business - http://www.inc.com/resources/office/articles/20061001/morgan.html
Article from the October 2006 issue of Inc.com. Provides a brief description of the "5 Why?" method for small business problem solving. By Rebecca Morgan. |