This position is based in Hyderabad, India or Gurgaon, India.
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
Working within our Advertising Operations function, you help the wider Global Advertising & Product Operations team better serve Google's worldwide user base for our AdWords product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. You continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email, or chat. Your responsibilities range from managing advertiser accounts, developing compelling advertising solutions for brand advertisers, to developing scalable support solutions. You work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of Google products and advising your clients on the best strategy for them to achieve their desired results. Among your many attributes, you are a self-starter who is comfortable with a rapidly changing environment, and you have a strong desire to learn. You also boast experience in customer service, sales, marketing, or consulting.
AdWords, Google's innovative advertising program, is looking for candidates to assist in supporting, retaining and growing our online advertising accounts. This job values outstanding service, quality and teamwork and you will join a team of proactive and dedicated individuals. Your analytical skills, attention to detail, and a commitment to excellence will help customers get the most of their advertising efforts. You will be expected to master Google AdWords' policies and then assist us in delivering targeted and effective on-line advertising.
At our India headquarters in Google Hyderabad, we do it all. Whether building world-changing products or shaping the world of advertising, Hyderabad Googlers are critical players in our engineering and sales efforts around the globe.
Location: Hyderabad
Transform the way companies interact with customers and help businesses grow.
Team: Sales & Account ManagementTo all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.
At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer.