Hardware Operations Manager

This position is based in Lenoir, NC.

The area: Technology Infrastructure

Behind everything our users see online is the architecture built by the Technology Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.

The role: Hardware Operations Manager

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also tackle the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

You manage a team that ensures the quality installation of server hardware and components. You coordinate over multiple sites and take charge of complicated installations/troubleshooting.

Responsibilities:

• Oversee the day to day management of teams within data center operations
• Work with others to identify problems and create solutions for computing and network architecture.
• Take responsibility for the management and implementation of multiple projects for your team.
• Hire, coach and develop a team of technical staff to meet objectives.
• Ensure data center related priorities are consistent with company objectives.

Minimum Qualifications:

• BA/BS degree in a technical field (In lieu of degree, 4 years relevant work experience).

Preferred Qualifications:

• 5 years experience managing technical teams, team leads or managers.
• 4 years experience with Linux/Unix system administration.
• 4 years experience working in data centers and building out infrastructure.
• Solid understanding of HVAC, Power requirements for high-availability data centers.
• Solid understanding of PC hardware architecture, maintenance, and repair.
• Demonstrated strategic problem solving skills.