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Enterprise Search Deployment Manager

Location: Reston

Team: Technical Sales

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This position is based in Reston, VA.

The area: Enterprise

We've helped over 30 million employees at three million organizations around the world to "go Google." As masters of cloud computing, the Enterprise team helps small and large businesses, educational institutions and government agencies discover the wonders of "the cloud" and work smarter through Google Apps. Our technical and sales teams design and implement solutions for these organizations with custom features, security and support -- all with Google's philosophy of innovation and ease of use in mind.

The role: Enterprise Search Deployment Manager

Help businesses the world over "go Google." Google's Enterprise teams work with schools, companies and government agencies to make them more productive, mobile and collaborative by using Google cloud computing to get their work done. As an Enterprise Program Manager, you oversee all aspects of the Enterprise sales process, improving it with your insightful data analysis, troubleshooting, and seamless cross-functional teamwork. Your strategies ensure that companies new to Google products get the highest quality customer support and that the Enterprise program overall is kept on the cutting edge.

Enterprise Search Deployment Managers ensure the operational success of a portfolio of strategic partners who sell, implement and support Google Enterprise Search products. They thrive working in small, high-performance teams, bringing strong leadership experience with a natural ability to develop lasting business relationships. As an Enterprise Search Deployment Manager you will prioritize projects and resources, balance business needs versus technical constraints, and drive successful enterprise search customer deployments while working with partners. Specialising in Google’s Enterprise Search portfolio, you will be responsible for synthesizing and communicating feedback to product management, sales and technical teams and expertly managing critical operational issues. In working with our partners and internal teams the Enterprise Search Deployment Manager brings expertise and experience in deployment of technology in complex enterprise IT environments. They are seen as the trusted advisors who understand enterprise IT strategic and architectural challenges, and are able to engage at the executive level in the organizations of our implementation partners and large enterprise customers. More than just providing excellent support to our partners, we are looking for someone who will identify problems and create permanent solutions. You should be motivated, comfortable in a fast-changing atmosphere, have a strong desire to learn, and, most importantly, love working with Google products.

Responsibilities:

  • Work with sales, operations and support to drive partner performance and their success in the market place across North America
  • Coach and mentor partners on Google’s best practices for enterprise search implementations, deployment architectures, user adoption, and ongoing support
  • Work with partners on large customer deployment projects that are highly complex and visible requiring Google's direct engagement, with a particular focus on US federal organizations
  • Collaborate with engineering and product teams on product changes representing partner and customer interests
  • Identify and implement operational process improvements and programs needed by our partners to ensure their success. Identify opportunities to drive further penetration of Google Enterprise Search into customer organizations, increasing business value.

Minimum qualifications:

  • BS/BA degree (In lieu of degree, 7 years relevant work experience).
  • Development experience in at least one core development language (Java, .NET, Python), and familiarity with XML, XSLT, HTTP, HTML, JavaScript, CSS and web-application technologies
  • Active TS/SCI security clearance with full scope polygraph

Preferred qualifications:

  • 10-years experience in technical project / program management in corporate IT, professional IT services, or product development
  • Understanding of technical architectures, security, networking technologies and protocols
  • Development experience in at least one core development language (Java, .NET, Python), and familiarity with XML, XSLT, HTTP, HTML, JavaScript, CSS and web-application technologies
  • Proven track-record implementing large-scale, technical software implementations; experience working with channel partners strongly preferred
  • Ability to work well in a cross-functional and geographically spread team with travel 50-75% of the time
  • Active TS/SCI security clearance with full scope polygraph

The Big Picture

Reston office

Do cool things that matter at Google Reston.

Location: Reston

Technical Sales

Take on technology challenges that don’t have simple answers as you bridge technology and business.

Team: Technical Sales

Enterprise Search Deployment Manager

Location: Reston

Team: Technical Sales

Apply now

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.

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