This position is based in Seoul, Korea.
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
Behind every advertising campaign at Google are systems to make it run. Behind every system is the Ad Serving Operations team to make sure that happens flawlessly. As a member of the team, you are a technical consultant with the dual role of being both client-facing and growing systems from the back-end. An expert in our tools and operations, you provide support, answer field inquiries and troubleshoot client issues. Beyond client-facing issues, your expertise also gives you the insight to recommend product and system improvements to our engineering teams. Your interactions on both sides ensure that when clients advertise with Google, their back-end systems never miss a beat.
As an Advertising Operations Associate/Strategist, you will help the SMB team better serve Google's worldwide user base for our AdWords product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. Your objective is to continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email or chat. Your specific responsibilities could include managing advertiser accounts, developing compelling advertising solutions for brand advertisers or developing scalable support solutions. Among your many attributes, you are a self-starter who is comfortable with a rapidly changing environment and you have a strong desire to learn. You also bring experience in customer service, sales, marketing or consulting.
At Google Seoul, we're helping to bring Korea’s tech enthusiasm to the rest of the world. We’ve developed products like Mobile Search with local users in mind, but also made global impacts through products like Google TV. Our sales teams help advertisers utilize rising ad platforms like Mobile and Display Ads, and grow with Google by reaching both Korean and international clients. And our chefs make some awesome bulgogi.
Location: Seoul
Set the direction for our business and make sure it runs smoothly.
Team: Sales OperationsTo all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.
At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer.
