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Lesson 2b: Account Navigation

Account Navigation Overview

Objective: Learn to navigate the main sections of your AdWords account.

Accessing AdWords

To access AdWords:

  1. Visit the AdWords homepage at https://adwords.google.com.
  2. Enter your email address and password in the login fields, and click Sign in. (If you're already signed into Google or AdWords with this information, Google skips this step and takes you directly to your account.)
If you have trouble accessing your account, click the I cannot access my account link below the login fields.

Navigating the Tabs

There are four main tabs, or sections, in all AdWords accounts: Campaign Management, Reports, Analytics, and My Account. Each section can have one or more sub-sections, which are listed as links directly underneath the tabs, and may vary depending on your account settings.

If you create a My Client Center account, you'll see slightly different tabs. Similarly, if you sign up to be a Google Advertising Professional, you'll see an additional Pro Center tab. To learn more, visit the My Client Center lesson.

  1. Campaign Management: Get a summary of your account's performance, find useful tools for managing your campaigns, and edit your campaigns and ads through this tab. Sub-sections: Campaign Summary (from which you can drill down to view campaign details and ad group details), Tools, Conversion Tracking, and Website Optimizer.

  2. Reports: Create detailed reports on your account's performance. Sub-sections: Report Center and Create Report. To learn more, see the Reports lesson.

  3. Analytics: Set up advanced performance tracking reporting for AdWords and other online advertising channels. Sub-sections: Analytics Settings and View Reports. To learn more, visit the Google Analytics section.

  4. My Account: View and edit your billing and account login information. Sub-sections: Billing Summary, Billing Preferences, Access, and Account Preferences. For qualifying advertisers, there may also be a Budget page.

 
 
Campaign Management

Objective: Learn to navigate on the Campaign Summary page, and understand how to edit information at the campaign level.

Creating New Campaigns

You can create a new campaign at any time. Each time you create a new campaign, you can start by selecting keywords or by selecting placements to target your ads. (After you create the campaign, you can always add more keywords, placements, or both. The choice to start with keywords or placements only determines how you get started with the campaign.) Here's how to create a new campaign:

  • Sign in to your AdWords account at https://adwords.google.com.
  • On the Campaign Summary page, find the link titled New online campaign, just above the table of existing campaigns.
  • Click the link and then select either Start with keywords or Start with placements from the pulldown menu.
If you decided to start with keywords, you may also be offered the option of using the one-page signup wizard, which allows you to copy and edit settings from an existing campaign. If the one-page wizard is available, use the drop-down menu to select an existing campaign to copy, then click 'Go' and follow the instructions on the next page.

To use the full, multi-page signup wizard for a keyword-targeted campaign, ignore the one-page signup option and follow the regular instructions to create your campaign. If you decided to start with placements, follow the signup wizard instructions to create your campaign.

Campaign Summary

The Campaign Summary page is usually the first page you see when you sign in to your account.

From here you can:

Search: Use the 'Search my campaigns' box to search for words or phrases across all campaigns, ad groups, and ads in your account.

Receive alerts: You may see an alert box tinted yellow, green, or red. These alerts provide important information about your account and about new AdWords features — such as a declined payment.

Create a new campaign: Use the link above the table to create a new campaign.

Change campaign status and settings: Pause, resume, or delete campaigns, or edit campaign settings by checking the box to the left of one or more campaigns and then selecting one of the buttons above the table.

Review the Campaign Summary table: This table displays summary data about all online campaigns in your account.

Use the date range drop-down menus above the table to select the day or date range you'd like to review. You can also view all campaigns, all active campaigns, or all but deleted campaigns by clicking the appropriate link above the table.

Below are descriptions of each table column:

  • Campaign Name: A list of your campaigns. Click the name of any campaign to see the ad groups within that campaign and any other relevant statistics.
  • Current Status: The status of each campaign. A campaign's status can be Active, Paused, Deleted, Pending, or Ended:

    • Active: Set to run normally
    • Paused: Temporarily suspended and not currently running
    • Deleted: Deleted and no longer running
    • Pending: Not yet started running
    • Ended: No longer running as end date has already passed

  • Current Budget: The current daily budget of each campaign
  • Clicks: The clicks accrued for the ads in each campaign
  • Impr. (impressions): The number of times the campaign's ads have been displayed on Google or on sites in the Google Network
  • CTR (clickthrough rate): The number of clicks divided by the number of impressions that the ads have received. This is expressed as a percentage: 2 clicks for 100 page views equals a 2% CTR.
  • Avg. CPC (average cost-per-click): The average cost accrued for clicks on the ads within that campaign.
  • Avg. CPM (average cost per thousand impressions): The average cost per thousand impressions for ads in a placement-targeted campaign
  • Cost: The total costs that a campaign has accrued during the time frame you selected
  • Conv. Rate (conversion rate): How many user clicks turned into actual conversions for the advertiser. Conversion rate equals the number of conversions divided by the number of ad clicks. This applies only to users who have set up conversion tracking.
  • Cost/Conv.: The total cost divided by the total number of conversions. This tells you how much each conversion costs. This applies only to users who have set up conversion tracking.
To hide or show any of the above columns, click the 'Customize columns' link above the Campaign Summary table.

Editing Campaign Settings

You can access this page via the Edit Settings button on the Campaign Summary page or via the Edit campaigns settings link on the Campaign Details page. The page contains the following sections:

Basic Settings: Edit your campaign name and end date.

Budget Options: Change your daily budget or delivery method.

  • Budget: Daily budget helps determine your ad display. To make sure that your daily budget is high enough to show ads whenever possible, click the 'Recommended Budget' link below the daily budget field.

  • Delivery Method: Choose the 'Standard' option to show your ads periodically throughout the day. Choose 'Accelerated' to show your ads as possible as until your daily budget is met.
Networks and bidding: This section includes these items:
  • Bidding strategy: Select 'Change bidding strategy' to choose different ways to bid for your ads — such as with the Budget Optimizer or preferred CPC bidding.

  • Networks: Adjust where your ads are distributed. When you start a new campaign with keywords, your ads are set by default to run on Google search, search partners, and the content network with the setting 'Relevant pages across the entire network.' When you start a new campaign with placements, your ads are set by default to run on the content network with the setting 'Relevant pages only on the placements I target.' To modify these settings, select or deselect the checkboxes and radio buttons. For more information, see the Search and Content Targeting lesson.

  • Position preferences: Enable this feature to set a specific rank range that you'd like your text ads to appear on Google search and the search network.

  • Set a separate bid for content network impressions: When you enable the content network, you can also check this optional box to set an additional default bid for when your ad appears on content network placements.

  • Demographics: Click the 'View and edit options' link here to make an extra bid to apply when your ad is shown to members of certain demographic groups.

Scheduling and serving: This section includes these items:

  • Ad Scheduling: Set up specific days and times when you want your ads to appear.

  • Ad Serving: Choose how you'd like different ads in an ad group to compete. Either select 'Optimize' to show ads that perform better more often, or select 'Rotate' to display each ad an approximately equal number of times.

Target Audience: Specify the languages and geographic areas you'd like your ads to show for by adjusting your language and location preferences. To learn more, see the Language and Location Targeting lesson.

Once you've changed any of these settings, click the Save Changes button. Click Cancel to return to the original settings instead of saving the new ones.

Campaign Details

When you click a campaign name in the Campaign Summary table, you go to the Campaign Details page. From here you can review and edit your selected campaign and the ad groups in that campaign.

Here are few actions you can take:

Campaign Level

  • Edit selected campaign: Pause, resume, delete, and undelete the selected campaign. If you delete a campaign, you'll see an 'Undelete Campaign' button. You can also access the Edit Campaign Settings page.
  • Edit/add campaign negatives: For more information on campaign negative keywords, see the Keyword Targeting lesson.
  • Edit site or category exclusions: This link takes you to the Site and Category Exclusion tool, where you can select websites or categories of content where you don't want your ad to appear.
Ad Group Level
  • Change ad group and names and states: Rename, pause, resume, or delete one or more ad groups in the table. Check the box next to one or more ad groups you want to edit, and click the relevant button.
  • View different ad groups: Use the drop-down menu above the table to show all ad groups, only active ad groups, or all but deleted ad groups.
  • Create new ad groups: Use the 'New ad group' link below the basic campaign data to create a new ad group within the current campaign. Click the link, then choose 'Start with keywords' or 'Start with placements.'
  • Review summary statistics for your ad groups: This table is similar to the other tables in your account — such as the Campaign Summary table covered previously — but with two additional columns:

    • Current Bids : This column shows your current bid settings — including the default maximum or preferred bid, and optional content and placement bids — for each ad group within a campaign.
    • Avg. Pos. (Average Position): This shows the overall average placement for ads within each ad group. (When running placement-targeted campaigns, the Avg. Pos. column doesn't appear.)
To look at any ad group in greater detail, click its name to see the Ad Group Details page. Click 'View all Ad Groups' to see the details for all ad groups on one page.

 
 
Ad Group Management

Objective: Learn to locate and interpret data at the ad group level. Understand how to edit ad groups, keywords and placements from the Ad Group Details page.

Ad Group Details Page

When you click on an ad group name in the Campaign Details table, you go to the Ad Group Details page.

The Ad Group Details page divides information into four tabs: Summary, Keywords, Placements, and Ad Variations.

  1. Summary: The summary view is the overview of the ad group. It gives you overall statistics for State, Current Bid, Clicks, Impressions (Impr.), Clickthrough Rate (CTR), Average CPC or CPM, Cost, and Average Position. Conversion rate columns are added for those using conversion tracking. You can also pause or delete an ad group here.

    Some of the functionality and column headers on this page mirror those we've seen in previous topics.

    • State: The current campaign settings for this campaign. Each network option is either on or off. If your campaign settings call for either placements or keywords, and this ad group does not include placements or keywords, then you'll see the message None selected.
    • Current Bid: The amount you're bidding per click (CPC) or per 1000 impressions (CPM)
    • Clicks: The clicks accrued for the ads in the ad group
    • Impressions: The number of times the ad is displayed on Google and on the Google Network
    • CTR (clickthrough Rate): The number of clicks divided by the number of impressions that the ads in the ad group have received
    • Average CPC or CPM: Either CPC or CPM will be shown here, depending on which type of bidding you've chosen in your campaign settings. The average CPC is the average cost for all variations of your keywords. The average CPM is the average price you're paying per 1000 impressions of your ads in the ad group.
    • Cost: The actual cost accrued for clicks or impressions the ad receives in the ad group.
    • Average Position: The average position where your ad appears relative to other ads. This is only for ads with CPC bidding. (The message N/A will appear otherwise.) Your ads may appear for variations of your keyword. Your position varies according to your CPC bid and your keywords.

  2. Keywords: Shows the keywords you have chosen for this ad group, and how they are performing.

    You can add new keywords, edit existing ones, edit bids, and view their current status. Many of the statistics are similar to the 'Summary' tab above — but specific to keywords. Here are some additional functions:

    • Magnifying glass icon: Point your mouse over the icon next to the keyword to see whether a keyword is showing ads. If the ad isn't showing, you'll see a quick summary of the issue.
    • Add new keywords: Add keywords by clicking the 'Quick add' or 'Keyword tool' links at the top of the table. Click 'Keyword tool' if you want help finding new keywords for your ad group.
    • Edit keywords: Click 'Edit keywords' to make changes to existing keywords. Then add, edit, or delete keywords. You can also enter a new bid.
    • Search this list: Search the ad group for keywords by clicking the 'Search this list' function. Select the text or stats you are interested in, then click 'Search.' You'll see a list of only those keywords that fit your parameters. Click 'Return to Full List' when you're ready to go back to the normal ad group view.

  3. Placements: Shows the placements you have chosen for this ad group, and how they are performing.

    You can add new placements, edit existing ones, edit bids, and view their current status. Many of the statistics are similar to the 'Summary' tab above — but specific to placements. Here are some additional functions:

    • Add placements: Add placements by clicking the 'Add placements' link at the top of the table. That will take you to the Placement Tool, which will help you find and select new URLs.
    • Edit placements and bids: Click 'Edit placements and bids' to add or remove placements or change bids.
    • Search this list: Search the ad group for placements by clicking the 'Search this list' function. Select the placements or stats you are interested in, then click 'Search.' You'll see a list of only those placements that fit your parameters. Click 'Return to Full List' when you're ready to go back to the normal ad group view.

  4. Ad Variations: This tab displays all the different ads you've created for the ad group. (Each ad is called a 'variation.') You can create new ads or edit existing ones. The ad-by-ad stats should help you determine which messages are reaching your users in the most powerful way.

    We encourage AdWords advertisers to create multiple ads within each ad group, and to discover which ad messages work best with potential customers.

    • Create ads: Click the type of ad you want to create at the top of the table — either 'Text ad' or other ad types. Depending on availability, other ad types may include image ads, video ads, mobile text ads, or local business ads. Follow the instructions to create your ad.
    • Edit ads: Click the 'Edit' link next to any ad (under the 'Actions' column) to make changes.
    • Pause, unpause, or delete ads: Check the box next to the ad you want to pause, unpause, or delete, and click the appropriate button at the top of the table. To perform the same action across all the ads in an ad group, check the box next to 'Variations,' and then click the appropriate button.
    • See data from all tabs: Click the 'View all tabs at once' link found in the lower right-hand corner of the page to see the data from all tabs displayed on one page.

 
 
My Account Tab

Objective: Learn to navigate the My Account tab and to edit your account and billing preferences.

Billing Summary

On the Billing Summary page, you see information on the payments for your account. You can access more detailed information about each payment by clicking the invoice number link.

To learn more, see the Billing Cycle lesson.

Billing Preferences

On the Billing Preferences page, you can view your method of billing and form of payment. You also can edit the payment details (such as payment method) and change your billing address or contact phone number. You may also enter any promotional codes you may have received.

Account Preferences

On the Account Preferences page, you can:

  • Edit your login email address, password, and display language
  • Decide which notifications you'd like to receive (such as newsletters) and how you'd like to receive them
  • Edit your primary business type or your PharmacyChecker ID
  • Edit your Google Analytics auto-linking capability
  • Review the AdWords Terms and Conditions
  • Cancel your AdWords account

Access

The Access page lets you view and control other's access levels. It also helps keep your own information secure. This page comes in handy if you share your AdWords account with other users or if a client manager helps manage your account.

On this page, you can invite other users to share the account with you, grant users access, and disable a user or client manager's access.

The Budget Page

The Budget page lets you view active, past, and future account-level budgets. Account-level budgets are issued to qualified advertisers who prefer to be billed on a monthly basis with invoices. The Budget page displays the contract account budget and contract start and end date. It shows what portion has been consumed to date.

To learn more, see the Invoicing lesson.