SessionCam version 2.0 offers unrivalled capability for recording and replaying user activity on web sites, giving clients maximum visibility of website issues and an instantly searchable database of every journey made on their website. By linking SessionCam with Google analytics and other CRM programmes, clients can enrich the value of their analytics by observing the actual customer visits that relate to the data.
Each web session recorded by SessionCam is assigned a unique identifier or Session ID. Website managers can store SessionCam’s Session ID as a custom value within Google Analytics and use this as a new dimension to customise analytic reports.By replaying the actual customer visits to your web site that make up the report, understanding of the analytic data and the user interaction that contributed to it will be massively improved
This same approach can be used to integrate with systems used for other functions such as CRM.