Voluntary Product Accessibility Template

Date: 12 September 2011

Name of Product: Google Chrome

Point of Contact: Ian Ellison-Taylor (ianet@google.com), Director, Chrome Product Management

Summary Table
Criteria Supporting features Remarks
Section 1194.21 Software Applications and Operating Systems Applicable Supports with exceptions
Section 1194.22 Web-based internet information and applications Not Applicable
Section 1194.23 Telecommunications Products Not Applicable
Section 1194.24 Video and Multi-media Products Not Applicable
Section 1194.25 Self-Contained, Closed Products Not Applicable
Section 1194.26 Desktop and Portable Computers Not Applicable
Section 1194.31 Functional Performance Criteria Applicable Supports with exceptions
Section 1194.41 Information, Documentation, and Support Applicable Supports with exceptions
Section 1194.21 Software Applications and Operating Systems
Criteria Supporting features Remarks
(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. Supports

Keyboard controls are available for most critical functions of Chrome. List of Chrome keyboard shortcuts for Windows, Mac and Linux.

(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. Supports Chrome does not interfere with or deactivate the accessibility features of the operating system.
(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes. Supports

Keyboard shortcuts can be used to change focus among critical items in the application’s menus.

Third party extensions permit the focus of the cursor to be moved within the context of a web page.

The focus is exposed to assistive technologies such as screen readers and magnifiers on Windows & MacOS X.

(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text. Supports

Web standards for the accessible labeling of images and interactive form controls are supported and appropriately communicated to Windows & Mac OS X accessibility APIs, including but not limited to “alt” text for images, labels for controls, and ARIA attributes for other static and interactive elements.

Chrome’s application interface has tooltips and accessible labels that can be read by screen readers on Mac OS, Windows and Chrome OS.

(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application’s performance. Supports
(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. Supports On Windows & Mac OS X Chrome implements accessibility APIs to provide access to text in the cases where the operating system text functions are not used.
(g) Applications shall not override user selected contrast and color selections and other individual display attributes. Supports with exceptions Chrome omnibox and menus respect Windows® High Contrast mode. Third party themes and extensions can achieve customisation of most aspects with the UI with the exception of the built in pages that are rendered in a Chrome tab rather than a separate dialog, such as the Options, Downloads, Extensions and Bookmarks manager interface.
(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. Supports Chrome has no core features that utilize animation.
(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Supports Color coding is not used as the sole means of conveying information, indicating an action, prompting a response or distinguishing a visual element.
(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. Supports Customisation of color and contrast is supported by the use of third party themes and extensions.
(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. Supports Chrome has no flashing or blinking text, objects or other elements.
(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Supports with exceptions All HTML form components except textarea are supported for Windows and Mac OS X.
Section 1194.31 Functional Performance Criteria
Criteria Supporting features Remarks
(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided. Supports with exceptions

Compatible with Windows and Mac OS X screen readers. Chrome OS includes a built-in screen reader.

Chrome on Linux is not supported.

(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided. Supports with exceptions Chrome supports the use of screen magnifiers on Windows and MacOS X.
(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided Supports Chrome does not rely on sound to present information.
(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. Supports Chrome does not rely on audio to present information.
(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided. Supports Chrome does not require user speech.
(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. Supports with exceptions All functionality is keyboard-accessible on Windows, and Mac OS X when the right OS mode is enabled. On Linux, all core / necessary features are keyboard accessible, but not necessarily a few noncritical features.
Section 1194.41 Information, documentation, and support.
Criteria Supporting features Remarks
(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge. Supports Google Help Centers provide electronic versions of all product support documentation.
(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. Supports Google Help Centers provide information on accessibility features in the documentation. Electronic versions of all product support documentation are provided.
(c) Support services for products shall accommodate the communication needs of end-users with disabilities. Supports Google Help Centers are compatible with screen-reader technology. However, only electronic versions of all product support documentation are available.