Before beginning the enrollment process, there are a few key things you should know about working with Google.
Terms and Conditions: View Google's standard T&C's here.
Purchase Orders: We require POs and request that no work is performed until one is issued.
At Google we have a saying, “No PO, No Pay”. :-) But very seriously, no work should be performed until a PO is issued. Invoices must reference a corresponding PO number and invoices without a valid PO number will be returned unpaid.
Shipments: Please provide detailed packing lists when shipping goods to Google.
When shipping goods, please provide weight and dimension estimates, point of origin, ETA, and tracking information.
Please always include an itemized packing list with the following information:
All packing must be labeled with PO number clearly stated on each label.
All carrier documents must reference a Google PO number on the air waybill / bill of lading.
For international shipments, please include a commercial invoice that references the Google PO number.
Contact the Google Logistics Team by emailing: email@example.com
Invoices: Please ensure that invoices are sent to the correct location and that invoice information is complete and accurate to avoid delays in the processing of your invoice.
Please make sure your invoice is accurate and complete. A few tips to keep in mind:
We prefer to receive .pdf invoices sent to us electronically, where local regulations allow.
If the country of the Bill-To entity on the PO is on this list:
If the country of the Bill-To entity on the PO is not on this list:
Note: Payment may be delayed if the invoice is sent to the 'Ship-to' location, the 'Bill-to' location, or directly to your Google contact. Once we receive your invoice, we will ensure that the Google requester will be able to review a copy of the invoice.
Payments: We pay suppliers electronically. Please ensure that you provide correct banking details when you enroll. Once payment is issued, a remittance advice will be sent to the email address provided at enrollment. We typically pay invoices 30 business days after the invoice is submitted on-line or received at the ‘Mail-To’ location specified on the PO.
Note: If you need to update your company/banking information at any time, please re-submit the enrollment form.