Google Working with Google

Before beginning the enrollment process, there are a few key things you should know about working with Google.

  1. Terms and Conditions: View Google's standard T&C's here.

  2. Purchase Orders: We require POs and request that no work is performed until one is issued.

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    At Google we have a saying, “No PO, No Pay”. :-) But very seriously, no work should be performed until a PO is issued. Invoices must reference a corresponding PO number and invoices without a valid PO number will be returned unpaid.

  3. Shipments: Please provide detailed packing lists when shipping goods to Google.

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    When shipping goods, please provide weight and dimension estimates, point of origin, ETA, and tracking information.

    Documentation requirements:

    Please always include an itemized packing list with the following information:

    • Google Purchase Order number
    • Description of line item
    • Google Part Number (GPN) if referenced on PO
    • Manufacturing part number (if applicable)
    • Quantity per part number

    All packing must be labeled with PO number clearly stated on each label.

    All carrier documents must reference a Google PO number on the air waybill / bill of lading.

    For international shipments, please include a commercial invoice that references the Google PO number.

    Contact the Google Logistics Team by emailing:

  4. Invoices: Please ensure that invoices are sent to the correct location and that invoice information is complete and accurate to avoid delays in the processing of your invoice.

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    Invoice Requirements:

    Please make sure your invoice is accurate and complete. A few tips to keep in mind:

    • send invoices after Google has received the goods or service
    • reference Google's Purchase Order (PO) number on the invoice
    • ensure invoice information matches information on the PO. This includes for example ‘Bill-to’ & ‘Ship-to’ locations, item description, price, and currency.
    • ensure the invoice date is not in the future and the invoice date reflects the date services were rendered and not the date services were first quoted

    Invoice Submission:

    We prefer to receive .pdf invoices sent to us electronically, where local regulations allow.

    If the country of the Bill-To entity on the PO is on this list:

    • Please submit your invoice online
    • Please DO NOT mail us a copy of the invoice

    If the country of the Bill-To entity on the PO is not on this list:

    • Send invoices to the "Mail To" address specified on the PO

    Note: Payment may be delayed if the invoice is sent to the 'Ship-to' location, the 'Bill-to' location, or directly to your Google contact. Once we receive your invoice, we will ensure that the Google requester will be able to review a copy of the invoice.

  5. Payments: We pay suppliers electronically. Please ensure that you provide correct banking details when you enroll. Once payment is issued, a remittance advice will be sent to the email address provided at enrollment. We typically pay invoices 30 business days after the invoice is submitted on-line or received at the ‘Mail-To’ location specified on the PO.

    Note: If you need to update your company/banking information at any time, please re-submit the enrollment form.

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