Our commitment to customer service and support
DoubleClick is committed to delivering industry-leading customer service. We partner with our customers to improve operations and add value to your business. Product enhancements are driven through a deep understanding of our customers’ needs. We continuously work to simplify and streamline operations in a “win-win” way so we can empower end-users through better systems and tools. At DoubleClick, relentless improvement drives everything we do.
Our customer support and training teams work in partnership to provide solutions for our clients' display advertising needs through telephone and email support, support cases, flexible training and high-value consulting services.
Contact support
Resolving your problems quickly is important to us, so we've made it easy for you to contact our support teams. You can get in touch by filing a support case from any DoubleClick Help Center. Or, select a product from the drop-down below to access the specific phone numbers, email addresses, and web support links to use for that product. We’ve got you covered!
DART Enterprise
To access DART Enterprise support, please visit the DART Enterprise help center or submit a support case.
Choose from flexible training options
DoubleClick offers a multitude of structured training options so your business can develop DoubleClick product experts within your team. We strive to get your business the right knowledge at the right time. Our Learn Center provides a convenient way to view, schedule, and track your training on DoubleClick products through classroom programs, online training and webinars. We offer training customized to your individual needs as well.
Secure high-value consulting services
DoubleClick offers a robust suite of consulting services for publishers that helps them derive maximum business value from our products. Our world-class implementation services get you up, running and ready to take advantage of the full range of functionality and capabilities offered by DoubleClick solutions. We’ve completed over 3500 implementations, so you can be confident that you’ll benefit from deep technical expertise and thorough knowledge of industry best practices.