The only email it accurately tracks is the test one when you open the account. I've sent test emails to outlook, iPhone and it always is a mixed bag of results. Great idea but provides misinformation which defeats the whole purpose of a tracking program.
Outstanding application. Finally a company who understands that solving the day to day challenges of a salesperson will equate to both better individual performance and greater transparency and reporting, win, win!
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Not so impressed yet...Only 54% accurate
May 12, 2013
I have sent 11 emails with their "tracking" turned on. The software has only gotten 6 "opened" emails correct. The other emails were obviously opened because the recipient responded to me, but the software never picked up on it. Only 1 of the "opened" messages was marked at "replied". So that actually would bring the accu...
This is the first time I'm writing a product review - ever! I love Yesware. The product makes my life as a sales rep so much easier, more efficient, and I'm more informed about my accounts. I know who is engaged and who isn't even opening my emails. I'm excited about your new features - what a great idea! My only complai...
There are serious flaws to this software. When the sender forwards an email s/he already sent to others aside from the intended recipient, e.g., (This is what I sent to Joe) it shows that the original intended recipient opened it -- it does not show that "someone" opened up, as the software company claims it should do.
Our school district uses gmail, so I thought this would be a great tool. It only seems to work if an e-mail is sent to an outside person - noe of the district employee email that I send works in getting the notifications.
Yesware is awesome AND it works completely in Google Apps, which is amazing. While it is addicting, you gain so much valuable knowledge. I look forward to keep taking advantage of the Templates and ability to track interest and improve messaging.
Yesware is a Gmail service that helps businesspeople increase revenue. Integrated into Gmail and mobile devices, Yesware provides email analytics, customizable templates and CRM synchronization to help business people communicate with customers more effectively. Yesware was founded by Matthew Bellows, Cashman Andrus and Rajat Bhargava. The company is located in Cambridge MA, and is backed by Google Ventures and Foundry Group.