Your browser must support javascript. Google Apps Marketplace - Zoho Support - Helpdesk Software With Free Unlimited Users
Zoho Support - Helpdesk Software With Free Unlimited Users
4  star(s)

Deliver more happiness in every support ticket with Zoho Support. Receive support tickets from email, phone, chat, social media Respond to them from a single place.


  • Intelligent multi-channel ticket management
  • Useful automation and notification rules
  • Granular reports & visual dashboards


Description
Reviews (3)
Vendor
Zoho Support is a web-based customer support application that lets you deliver more happiness to your customers everyday. It can be customized to your needs. It's convenient to use everyday. And, it doesn't cost you a fortune.

In fact, it costs you nothing at all. We let you add unlimited users (not just customers!) for free! And, there's a 15-day trial on all our paid plans.

Zoho Support comes from Zoho, a suite of business software built for small and medium businesses.

SOME KEY BENEFITS:

>> Receive customer support tickets from email, social media, phone, chat, forums and more channels. Respond to them from a single place.

>> Setup service level agreements and keep up your service commitments.

>> Automate repetitive tasks like assigning tickets to members of your team and informing a manager if a response is delayed.

>> Build and maintain a knowledge base. Your customers can look it up and get help without raising tickets.

>> Setup your business hours and your helpdesk will keep that in mind for you. This includes all your holidays too!

>> Track what you need about your customer service operation. Use this information to keep improving your service experience.

>> Don't speak English? No Problem. Zoho Support is available in 8 other languages.

MIGRATION:

Using another helpdesk software already? No problem! You can migrate all your ticket information from your existing software to Zoho Support.

Sign up and try Zoho Support today!

Learn more


Pricing Details
Free for unlimited users. Paid plans start from $12. Free 15-day all-inclusive trial on paid plans.


Vendor Product Homepage


Specifications

Data access requirements
  • Contacts (Read/Write)
  • User Provisioning (Read only)