Zoho Discussions, a smart forum software enables you offer better support to your customers. Create communities, encourage employees to share ideas, discuss the issues and implement a better idea.
Collaborate with your customers better
Use feedback widgets to capture feedback
Encourage your employees to share ideas
›› Widgets - Obtain customer feedback and build a better system of customer management and support.
›› Moderation - Control user activities and the content being published in your community.
›› Topic Types - Use appropriate topics and align the discussions under respective topics.
›› Reports & Stats : Get statistical information about new topics discussed,problems reported, questions answered or left unanswered.
›› Data Export - Export data in any format you require.
›› Search Engine Optimization - Optimize your portal and help your customer to identify your content easily.
›› Spam removal - Mark inappropriate content and get rid of spam messages with the in-built spam engine.
+ Customer Support Community - Build a better rapport with your customers through customer support community. Create a separate portal, where your customers can discuss their issues with you. Solve the issues in no time.
+ Private Community - Collaborate with your colleagues, discuss the issues, generate and share ideas, suggest the best idea as a solution for the problem.
+ Email To Post - Send an e-mail to post your content in the portal
+ Customization - Re-brand your community and customize it totally as you desire.
+ Language Support - Make use of over 15 different languages available.
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Zoho offers a broad set of online Business, Productivity & Collaboration Applications at affordable prices. Zoho.com is a division of ZOHO Corp, a privately-held profitable company. Founded in 1996, Zoho Corp is headquartered in Pleasanton, CA with offices in Austin, New Jersey, Chennai, London, Tokyo and Beijing. ZOHO Corp. serves the technology needs of more than 100,000 customers worldwide. Zoho.com currently serves more than 8 Million users. For more information, visit http://www.zoho.com