Zoho Discussions, a smart forum software enables you offer better support to your customers. Create communities, encourage employees to share ideas, discuss the issues and implement a better idea.
- Collaborate with your customers better
- Use feedback widgets to capture feedback
- Encourage your employees to share ideas
FEATURES:
›› Widgets - Obtain customer feedback and build a better system of customer management and support.
›› Moderation - Control user activities and the content being published in your community.
›› Topic Types - Use appropriate topics and align the discussions under respective topics.
›› Reports & Stats : Get statistical information about new topics discussed,problems reported, questions answered or left unanswered.
›› Data Export - Export data in any format you require.
›› Search Engine Optimization - Optimize your portal and help your customer to identify your content easily.
›› Spam removal - Mark inappropriate content and get rid of spam messages with the in-built spam engine.
BENEFITS:
+ Customer Support Community - Build a better rapport with your customers through customer support community. Create a separate portal, where your customers can discuss their issues with you. Solve the issues in no time.
+ Private Community - Collaborate with your colleagues, discuss the issues, generate and share ideas, suggest the best idea as a solution for the problem.
+ Email To Post - Send an e-mail to post your content in the portal
+ Customization - Re-brand your community and customize it totally as you desire.
+ Language Support - Make use of over 15 different languages available.
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*** SET UP A FREE COMMUNITY FORUM! SIGN UP NOW! ***
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›› Widgets - Obtain customer feedback and build a better system of customer management and support.
›› Moderation - Control user activities and the content being published in your community.
›› Topic Types - Use appropriate topics and align the discussions under respective topics.
›› Reports & Stats : Get statistical information about new topics discussed,problems reported, questions answered or left unanswered.
›› Data Export - Export data in any format you require.
›› Search Engine Optimization - Optimize your portal and help your customer to identify your content easily.
›› Spam removal - Mark inappropriate content and get rid of spam messages with the in-built spam engine.
BENEFITS:
+ Customer Support Community - Build a better rapport with your customers through customer support community. Create a separate portal, where your customers can discuss their issues with you. Solve the issues in no time.
+ Private Community - Collaborate with your colleagues, discuss the issues, generate and share ideas, suggest the best idea as a solution for the problem.
+ Email To Post - Send an e-mail to post your content in the portal
+ Customization - Re-brand your community and customize it totally as you desire.
+ Language Support - Make use of over 15 different languages available.
===================================================
*** SET UP A FREE COMMUNITY FORUM! SIGN UP NOW! ***
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Specifications
Data access requirements
- Docs (Read/Write)
- Spreadsheets (Read/Write)
- User Provisioning (Read only)