Support: Google Search Appliance
Frequently Asked Questions
-
What are the expected annual costs for the Google Search
Appliance?
The Google Search Appliance is an integrated, all-in-one hardware, software, more » -
What is counted as a document for the license limit?
A document is any piece of digital content that the Google Search Appliance can index, including Microsoft Office documents, more » -
Do you support the crawling and indexing of https or secure server
content?
Yes. The Google Search Appliance can crawl and index secure content, more »
-
Do you provide a search API?
The Google Search Appliance comes equipped with several APIs more » -
What happens if I don't renew my support?
The Google Search Appliance is licensed for two- or three-year terms, more » -
How do I become a Google Enterprise Professional?
You can apply to become a Google Enterprise Professional here.
Training
Get live and online training to help you setup, deploy, and maintain your Google Search
Appliance.
Get training now »
Help Group
Exchange information with other Google Search Appliance customers, administrators,
users, and developers, monitored by members of the Google Search Appliance product
team.
Visit the group »
Enterprise Support
Create and manage support cases with the Google Enterprise Support group. Plus, see
news and resources for Google Enterprise products, and get information on how to
contact Google Enterprise Support for help.
Get
support now »
Documentation
Get complete documentation on the installation, configuration, and administration of
the Google Search Appliance, as well as documentation on the latest software
release.
See documentation »
Enterprise Search