You are invited to attend a Google Webinar!

Professional Services:

The Quest for Knowledge Sharing

Wednesday, September 19th
1:00-2:00 pm PDT

Enroll me!

With the Google Search Appliance, your firm's internal search engine can be just as good as Google.com – and just as easy to use. The Google Search appliance provides secure search across all your enterprise content – document management systems, intranets, portals, databases, legacy applications, etc. The Google Search Appliance can search in any language, and recognizes 220 file types, including HTML, PDF, MS Office, and IBM Office suites. Customers of the Google Search Appliance include Fortune 500 companies, such as The Boeing Company, Cisco Systems, and Honeywell.

For a more detailed description of the Google Search Appliance, click here.

Why are Google's search solutions better?

Specific benefits of The Google Search Appliance over existing search tools:

  • Unified access - The Google Search Appliance allows employees to use one search box to crawl all relevant content.
  • Ease of use - The Google Search Appliance performs comprehensive searches using just a few relevant keywords in a search box, similar to Google.com.
  • Compatibility - The Google Search Appliance can integrate directly with any CRM, knowledge management, or content management system.
  • Speed - The Google Search Appliance offers real-time retrieval.
  • IT Unburdened - IT no longer has to worry about unifying backend repositories.
  • Security - The Google Search Appliance sits inside your secure firewall.
  • Cost efficiency - No costly training is required to use the appliance and the Google Search Appliance will help you leverage your existing technology investments.
  • Friendly price point – The Google Search Appliance is the most affordable universal search product in the market today, and is often an order of magnitude less expensive than competitors.

Relevant for all Employees

Even though most benefits will be derived from the practice professionals -- since they constitute the largest portion of the firm -- all other non-client personnel will get immense use from having the system in place. The figure below summarizes the multiple use-cases:

  • Practice Professionals - As mentioned, practice professionals will gain maximum benefit and ROI from the search system. This will lead to more productive professionals and enhanced client service. Specific benefits include:
    • Ask the Expert - Practice professionals will instantly be able to determine who in their firm is an expert on any given topic. This is especially useful when beginning new engagements or to prepare for client meetings.
    • Intellectual Capital Search - Practice professionals can freely search for intellectual capital that the firm has developed and owned. It is in the professional's interest and the firm's interest to leverage the intellectual capital in delivering custom client work.
    • Project Documentation - Practice professionals can access current or prior project documentation from anywhere.
    • Best Practices - Professionals can leverage best practices that the firm has gathered and share them with clients.
  • Project Managers - The Google Search Appliance can connect with any other enterprise system, through OneBox. Project managers, could therefore, use search to access the project database to obtain a project snapshot or status reports.
  • Sales & Marketing - Marketing teams generally like to store all of their collateral and marketing documents in one database, while sales teams might like to have separate eRooms or other databases for any given client. The Google Search Appliance will search all of these separate databases and systems to enable the end-user in Sales and Marketing to easily access his or her documents.
  • Finance - If the finance staff needs to access timesheets, expense reports, or any other financial statements or documents, they can use the Google Search Appliance. The appliance will integrate with all financial systems and databases.
  • Management - Senior partners and executive managers can use the Google Search Appliance to access company dashboards or view project chargeability. Leveraging Onebox connectors, the Google Search Appliance can customize the dashboard display based on the search keywords. For instance, if an executive types 'Project A chargeability', the system can instantly display a graph showing the project chargeability since its inception.

In summary, the Google Search Appliance provides secure search across all enterprise content, benefiting all employees.