There may be no wrong questions in life, but there are definitely right answers. For correct responses in knowledge services, turn to RightAnswers. The company makes technical support less technical by providing hosted services including knowledge bases for a variety of software applications. RightAnswers calls itself a "knowledge service provider," offering self-service packages for Microsoft Office and Windows software, and for popular applications from a variety of other vendors, such as Adobe, Novell, and Symantec. The company was spun off from ServiceWare Technologies (later KNOVA Software and now part of Consona) in 2001. Prism Capital is among the shareholders in RightAnswers.