SugarCRM helps clients find their sales and marketing sweet spot. The software company makes open source customer relationship management (CRM) software for sales and marketing professionals and businesses. Its software, delivered on-site or via the cloud, provides sales and marketing campaign analysis, data reporting, lead generation, e-mail marketing, and social media integration tools. It also offers customer support tools for handling inbound e-mails, as well as customer self-service portals. SugarCRM's more than 6,500 clients span various industries. Its applications have been downloaded more than 11 million times and are used by more than 1.5 million users.