| Q3 (Sep '09) | 2008 | |
| Net profit margin | 0.14% | -14.07% |
| Operating margin | 0.02% | -14.76% |
| EBITD margin | - | -12.08% |
| Return on average assets | 0.39% | -24.03% |
| Return on average equity | - | -74.38% |
| Ron D. Barbaro | Chairman of the Board of Trustees | |
| Bill Gregson | President, Chief Executive Officer | |
| Nick Bobrow | Chief Financial Officer | |
| Violet A. Konkle | President - Business Support | |
| Troy Davis | Chief Operating Officer | |
| Shane Sabatino | Senior Vice President - Human Resources | |
| Kirk Marleau | Senior Vice President - Franchises | |
| Paulina Hiebert | Vice President - Legal, Corporate Secretary | |
| Jeffrey Silver | Vice President - Commercial Sales | |
| Dave Freeman | Vice President - Sales |