Chordiant Software, Inc. (Chordiant) is an enterprise software company that delivers products and services designed to improve the customer experience in front-office processes for global companies primarily in the insurance, healthcare, telecommunications and financial services markets. Chordiant provides companies in these markets with solutions that help them manage their customer interactions. The Company’s enterprise-scale software utilizes predictive decisioning, analytical modeling, and strategy formulation in real-time for decision management and execution at the point of sale (POS). This capability enables organizations in improving the accuracy of marketing offers for retention, up-selling, cross selling and modeling risk scenarios, such as customer churn and likelihood of default on payments. Its services include software applications, business processes, and tools and services.