Whacked out by Windows? Viruses making you sick? Racing to the rescue of technophobes everywhere are the thousands of special agents of the Geek Squad, computer support specialists resplendent in clip-on ties, white socks, and shiny badges. The Geek Squad provides round-the-clock phone or on-site service. Customers can also bring their computer and technology problems to any Best Buy store in North America or stand-alone Geek Squad stores for help. In addition to computer services, Geek Squad installs and supports home theater systems and car electronics. Founded in 1994 by "Chief Inspector" Robert Stephens at the University of Minnesota, Geek Squad was acquired by Best Buy for $3 million in 2002.