Harris Interactive Inc. (Harris Interactive) is a professional services firm. The Company provides market research and polling services, which include ad-hoc or customized qualitative and quantitative research, service bureau research (conducted for other market research firms) and long-term tracking studies. The products and services provided by the Company include custom research, tracking study research and service bureau research. The Company conducts a portion of its market research using online data collection. It also conducts computer-assisted telephone interviewing in telephone data collection centers in the United Kingdom, Canada, Hong Kong and Singapore. Harris Interactive outsources telephone data collection and survey programming to contracted sources in a number of countries, including India and Costa Rica.