Mitel Networks Corporation (Mitel) is a global provider of business communications and collaboration software, services and solutions. The Company operates in two segments: Premise and Cloud. The Premise segment sells and supports products and services for premise-based customers. The Cloud segment sells and supports products that are deployed in a cloud environment. Mitel offers portfolios of business communications solutions, which are known as unified communications and collaboration (UCC). It also offers cloud-based telephony services and network services in the United States and in select markets across the globe. It operates in three geographic markets: Americas, which includes the United States, Canada, the Caribbean and Latin America; EMEA, which includes the continent of Europe, the Middle East and Africa, and Asia Pacific, which includes the continent of Asia and the Pacific region, including Australia and New Zealand.