Innotrac Corporation (Innotrac) provides order processing, fulfillment and customer support contact center services to corporations that outsource these functions. Innotrac receives the Company's clients orders either through inbound contact center services, electronic data interchange (EDI) or the Internet. On a same day basis, depending on product availability, the Company picks, packs, verifies and ships the item, tracks inventory levels through an automated, integrated perpetual inventory system, warehouses data and handles customer support inquiries. The Company's fulfillment and customer support services interrelate and are sold as a package, however they are individually priced. The Company's clients may utilize the Company's fulfillment services, its customer support services, or both, depending on their individual needs.