SoundBite Communications, Inc., provides cloud-based, multi-channel services that enable businesses to design, execute and measure customer communication campaigns for a range of marketing, customer cares, payment and collection processes. Clients use the SoundBite Engage and SoundBite Insight platforms to communicate with their customers through automated voice messaging, predictive dialing, e-mails, text messaging and Web communications that are relevant, timely, personalized and engaging. The Company's services are provided using a multi-tenant, cloud-based architecture that enables the Company to serve all of the Company's clients. The Company serves hosted contact centers and mobile marketing.