Support.com, Inc. (Support.com) is a provider of cloud-based services and software that enable technology support for a connected world. The Company�s cloud-based Nexus Service Platform (Nexus Platform) enables companies to resolve connected technology issues quickly, boost their support productivity, and dramatically improve their customer experience. It offers solutions including technology and labor and also provides the Nexus Platform separately on a software-as-a-service (SaaS) basis. The Company�s service programs are designed for both the consumer and small business markets, and include computer and mobile device set-up, security and support, virus and malware removal, wireless network set-up, security and support, and home security and automation system onboarding and support. Its technology specialists deliver services to customers online through remote control and by telephone, leveraging the Nexus Platform.