Support.com, Inc. (Support.com) provides cloud-based services and software that power technology support programs and technical support organizations. The Company�s technology support programs help brands create new revenue streams and customer relationships. The Company�s services and software are marketed to channel partners, including communications providers, retailers, technology companies and others. Support.com also offers a range of software products designed to maintain, optimize and secure computers and mobile devices. The Company provides services at the customer�s home or business when necessary. It provides these services through partnerships with networks of field service technicians. It provides continuity between remote and onsite services through integration of its Nexus platform with platforms used by these field service networks.