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| Q3 (Sep '09) | 2008 | |
| Net profit margin | 13.02% | 0.61% |
| Operating margin | 17.41% | 4.19% |
| EBITD margin | - | - |
| Return on average assets | 1.11% | 0.05% |
| Return on average equity | 7.30% | 0.22% |
| Employees | 26,000 | - |
| Richard D. Fairbank | Chairman of the Board, President, Chief Executive Officer | |
| Gary L. Perlin | Chief Financial Officer, Principal Accounting Officer | |
| Jory A. Berson | President - Financial Services | |
| Lynn A. Pike | President - Banking | |
| Ryan M. Schneider | President - Card | |
| Robert M. Alexander | Chief Information Officer | |
| John G. Finneran Jr. | General Counsel, Corporate Secretary | |
| Peter A. Schnall | Chief Risk Officer | |
| Matthew W. Schuyler | Chief Human Resources Officer | |
| W. Ronald Dietz | Director |