Tucows Inc. focuses on serving the needs of network of resellers by providing services, interfaces, customer service, reseller-oriented technology and design and development processes. The Company also provides second tier support to its resellers by e-mail and phone in the event resellers experience issues or problems with its services. In addition, the Company's Network Operating Center provides support to its resellers by monitoring services and network infrastructure. The Company's primary distribution channel is a global network of more than 11,000 resellers in over 100 countries. The Company�s services include OpenSRS, Platypus, Hover, YummyNames and Butterscotch. On August 1, 2011, Tucows (Germany) Inc. (Tucows Germany), the Company�s wholly owned subsidiary, acquired 100% interest of EPAG Domainservices GMBH (EPAG).