ServiceNow, Inc. is a provider of cloud-based services to automate and manage IT service relationships across the global enterprise. The Company’s services include a suite of information technology (IT) service automation applications built on its platform that can be rapidly deployed and configured. The Company offers its services under a Software-as-a-Service (SaaS), business model. Customers access its services over the Internet through an easy-to-use, consumer-like interface. The Company provides its services from servers it manages in co-location facilities. Service upgrades are designed to be compatible with configuration changes and applied with minimal disruption to ongoing operations. The Company primarily markets its services to large enterprises in a wide variety of industries, including financial services, consumer products, IT services, health care and technology.