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Innovation First Notice

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Officers and directors

Jay Guden
VP, Operations
Walter Heffernan
VP, Information Technology
Ian Laugher
Managing Director


95 Wells Ave., Ste. 320
Newton, MA 02459
+1-617-886-2000 (Phone)
617-886-2402 (Fax)

Website links

Innovation First Notice (formerly First Notice Systems) likes being the middleman in the insurance business. The company offers customer care and claims reporting services to more than 100 insurance, third-party administrator, and health care clients. It operates three call centers providing assistance to customers and processing more than 3 million claims annually. After being bought by Concentra in 1997, the company was acquired by insurance software provider The Innovation Group for about $50 million in 2006; in 2007, it changed its name from First Notice Systems to Innovation First Notice.

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