Harris Poll Customer Satisfaction - US Retail Banking

Survey Questions (all scores are out of seven)
Company Index Overall People Product Price Recommend
Chase Bank 62  / 100 4.7 4.9 5.0 4.5 4.7
Citibank 60  / 100 4.6 4.5 4.3 4.2 4.1
Bank of America 60  / 100 4.6 4.6 4.6 4.2 4.3
Wells Fargo 58  / 100 4.5 4.7 4.7 4.4 4.5