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Female
Inferred Age
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18-24
25-34
35-44
45-54
55-64
65+
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$0-24K
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Rating

How would you rate your satisfaction with the ease of shopping on Nordstrom's website?

Results for respondents with demographics. Weighted by Age, Gender. (325 responses) 
Winner statistically significant.
Metrics only apply to the topline results for this question. Filters and weighting do not apply.
Impressions
662
Responses
379
Response Rate
57.3%
Response Times
Median response time is 3.1 seconds
Histogram of response times
Responses by hour of day
Local times of respondents
Histogram of responses by hour of day
Responses by day of week
Local times of respondents
Histogram of responses by day of week
Group Response Non-response Internet Population Bias
Male 35.2% 33.4% 48.0% -12.9%
Female 64.8% 66.6% 52.0% 12.9%
18-24 13.2% 19.1% 14.1% -0.9%
25-34 23.4% 22.7% 19.4% 4.0%
35-44 17.2% 15.8% 18.7% -1.5%
45-54 18.8% 19.4% 19.4% -0.6%
55-64 19.7% 15.5% 16.0% 3.6%
65+ 7.7% 7.6% 12.3% -4.6%
Midwest 25.5% 23.7% 22.0% 3.5%
Northeast 11.4% 17.2% 18.9% -7.5%
South 29.7% 35.8% 35.3% -5.6%
West 33.4% 23.4% 23.8% 9.6%
RMSE score 3.3% 
All (325)
Not at all satisfied 1
31 11.2% (+4.6 / -3.4)
2
10 3.2% (+4.2 / -1.9)
3
22 6.4% (+3.9 / -2.5)
4
44 12.7% (+4.4 / -3.4)
5
54 15.2% (+4.5 / -3.7)
6
50 17.3% (+5.1 / -4.1)
Extremely satisfied 7
114 34.0% (+5.6 / -5.2)
Average 5.1 (+0.2 / -0.2)
Methodology: Conducted by Google Consumer Surveys, October 25, 2012 - July 12, 2014 and based on 325 online responses. Sample: People from the national adult Internet population who answered "Yes" to the question "Over the last six months, have you had an online shopping experience with Nordstrom?"