Google Apps helps Philz Coffee focus on brewing the perfect cup

Why Google Apps

Our old system tied us to individual computers and wasn't user friendly.

Benefits

• In 20 minutes I set up Google Apps, gave everyone their usernames and passwords, and our 30 managers across all store locations were instantly connected.
• I can now go on any computer in the world and it feels like I am in the office, without actually needing to be in the office.
• We do a lot of qualitative reporting at Philz so we’re creating a Docs template that will help us aggregate customer reviews, form focus categories, make priority lists, and establish timelines.

Philz Coffee

Philz Coffee is a chain of coffee shops specializing in customized blends of different beans from around the world.

• Region: North America
• Industry: Retail
• Size: Small business

Google Apps helps Delta Hotels provide great guest services

Why Google Apps

We needed a way to provide access to messaging and collaboration tools for 90% of the company's 7,500 employees, without adding additional IT staff.

Benefits

• Increased front-of-house user productivity by 10%
• Our employees have better access to important data from their mobile devices, which allows us to respond to issues much faster
• By using Google spreadsheets we were able to reduce the end-to-end budgeting process by 30%

Delta Hotels and Resorts

Delta Hotels and Resorts is a Canadian hospitality chain

• Region: North America
• Industry: Hospitality
• Size: Large business

"Google Apps has allowed us to expand our productivity and creativity in ways I couldn't have imagined."

Why Google Apps

As a small company with no IT staff, Luna & Larry's on-the-go workforce requires a simple and affordable IT solution that provides anytime, anywhere access.

Benefits

• Employees can hold meetings from anywhere with video chat
• Big business IT capabilities with small business IT resources

Luna & Larry's Coconut Bliss

Luna & Larry's Coconut Bliss produces non-dairy, organic ice cream.

• Region: North America
• Industry: Manufacturing
• Size: Small business

We had to grow and knew we wanted to make changes

Why Google Apps

We wanted to focus on running our flower shop, not managing IT

Benefits

• Google Calendar lets us see our own appointments or the staff's appoints from any device.
• Google Docs has been tremendously helpful, lettings us quickly see how well we did and wheter we were staffed properly.
• Google Apps has helped us focus on growing and running our business without having to worry about IT

Tiger Lily Florist

Florist

• Region: North America
• Industry: Retail
• Size: Small business

"With most of our business software needs taken care of, we can focus on our main goal - manufacturing the best bikes we can."

Why Google Apps

• As our business grew, we needed a more professional email address
• We had been relying on a network of friends and part-time freelancers and had trouble managing schedules without a shared calendar
• Business processes were tedious and time-consuming without the tools to automate them

Benefits

• We now have professional email addresses on our company domain through Gmail
• Google Docs forms reduce time spent on repetitive but crucial business processes
• Docs and Calendar make working together so much easier

Bowery Lane Bicycles

Bowery Lane Bicycles makes affordable bikes for urban cyclists.

• Region: North America
• Industry: Manufacturing
• Size: Small business

Investment advisory firm in Illinois turns to technology to get ahead

Why Google Apps

• MainStreet grew very quickly and we didn't have good collaboration and communication tools to help us stay connected through this growth
• We have a highly mobile workforce and we needed access to our email, calendar and documents from outside the office
• It was important for use to have a way to store confidential client information

Benefits

• Since Google Apps is web-based our employees can access their information when they want and where they want.
• Google Docs and shared calendars allow us to coordinate meetings and work together easier
• With Google Docs we can store any file in the cloud and only share it with people on the account
• Read the full story

MainStreet Advisors

MainStreet Advisors is a Securities and Exchange Commission (SEC) Registered Investment Advisor.

• Region: North America
• Industry: Finance
• Size: Small business

Yeti Coolers convert more leads and grow their business with Google Apps

Why Google Apps

• We were trying to keep up with a high volume of dealer inquiries and make sure we followed-up
• We were all sharing a Gmail account and didn't have the communication and collaboration tools to keep up with how fast we were growing
• We wanted to be able to better manage and organize company meetings.

Benefits

• Having an @yeticoolers.com email address makes the company more professional and has helped us get more leads
• We've been able to track and manage sales leads with Google spreadsheets, increasing conversion by 30%.

YETI Coolers

YETI Coolers offers durable, super-insulated ice chests for serious outdoor enthusiasts.

• Region: North America
• Industry: Manufacturing
• Size: Small business

Celestica moves to Google Apps to improve global collaboration

Why Google Apps

After piloting Google Apps, we quickly realized it would enable our global workforce to work more collaboratively and decided to move 19,000 of our employees to Google Apps.

Benefits

• Now my team can meet spontaneously using the video chat feature in Gmail or draft our team strategy simultaneously in a Google doc.
• Because we’re no longer tied to different time zones or other people’s schedules, we can work together where we want, when we want.
• We’re accomplishing more together and faster than before.

Celestica

Celestica is a supply chain solutions company that provides design and manufacturing, end-to-end product lifecycle solutions

• Region: North America
• Industry: Technology
• Size: Large business

"Google Apps will allow our employees to focus on what matters most - saving patients' lives"

Why Google Apps

• We wanted an easier way for our employees to collaborate
• We were impressed with the outstanding service and rapid innovation of Google Apps
• We wanted a single product for our 90,000 employees to work better together, from anywhere

Benefits

• Employees are able to acces their email, calendar and documents from any web-enabled device, making it easier to work anywhere
• Our employees across 140 countries are brought together through the integrated and socially-focused collaboration features of Google Apps
• Being able to deploy Google Apps via a control panel versus planning for deploying complex infrastructure will help us focus on our core business

The Roche Group

The Roche Group is a global leader in research-focused healthcare

• Region: North America
• Industry: Healthcare
• Size: Large business

"Google Apps allows us to reliably manage our time and workload from anywhere, anytime, and has become a necessity."

Why Google Apps

Our previous solution was slow and unreliable and it was difficult to keep track of documents or share calendars

Benefits

• We've seen increased productivity by being able to work together using Google Docs
• We've been able to coordinate and share large team projects easily with Google Docs
• Because Google Apps is intuitive and easy to use, we've been able to reduce the training load on IT
• Removing barriers to communication and innovation while enhancing mobile access is a key part of our Roche IT strategy.

EPS Communications

EPS Communications is a marketing firm to clients across a variety of industries.

• Region: North America
• Industry: Professional Services
• Size: Small business

"With Google Apps we are able to do things that large businesses can do as a small business"

Why Google Apps

• As we grew to 10 stores and started a booming online business, we wanted to make sure we could coordinate across locations
• We wanted an affordable solution that gave us the flexibility to collaborate easily and work from anywhere

Benefits

• Google Docs helps us coordinate with our kitchen and our fulfillment team to deal with spikes in orders
• Google Forms let us send flavor reports to our scoop shops to get instant feedback on each batch of ice cream
• Creating flavor bulletins on Google Docs lets Jeni share her inspiration and the ingredients for each new flavor with the entire team

Jeni's Splendid Ice Creams

Makers of homemade ice creams available in their 10 scoop shops or online

• Region: North America
• Industry: Retail
• Size: Medium business

"It took all of one minute to decide that Google Apps provided the best tools for our growing team."

Why Google Apps

Since the founders already used Gmail, Google Apps was an easy decision to get the business up and running quickly.

Benefits

• We rely on Google Docs for project planning and a lot of our accounting process.
• Google Docs has become our primary collaboration tool and makes it easy for those outside our domain to work in tandem with internal employees.
• As a travel company, the mobile capabilities have become indispensable.

TripIt

Tripit makes it easy to bring together travel plans from multiple online sources into a single, centralized itinerary

• Region: North America
• Industry: Technology
• Size: Medium business

Google Apps transforms business for publishing and broadcasting company

Why Google Apps

• Email and calendar have evolved from nice-to-have tools to mission-critical business applications.
• "Our goal was to bring multiple IT divisions together and have them start working more collaboratively."
• Needed to build a future business model based on cloud computing.

Benefits

• Journal Communications have taken the boundaries out of a static IT organization and started to make decisions that provide current and future business value
• More digital, cloud based world where we can work together across offices
• Data is stored in the cloud and accessible from anywhere with any device

Journal Communications

Journal Communications owns and operates 33 radio stations, 13 television stations in 12 states, the Milwaukee Journal Sentinel newspaper, and several community newspapers and publications in the Midwest.

• Region: North America
• Industry: Media
• Size: Large business

Better access to data helps the Lake Havasu City Police Department keep the city more secure

Why Google Apps

Response time and collaboration is critical for the police department. We wanted to make sure our offices can access their information while out in the field.

Benefits

• Officers respond to emails from the computers in their patrol vehicles or on their smart phones.
• In-person meetings are largely reduced as we are now able to exchange information much more efficiently.
• "We can take advantage of the FISMA certified security infrastructure that Google has built, which we have found to be more robust than the systems most mid to small agencies with limited resources (including our own department) are able to build on their own."

Lake Havasu City Police

Lake Havasu City Police Department

• Region: North America
• Industry: Government
• Size: Government