May 19 - 20, 2010
Moscone Center, San Francisco

Google I/O FAQ

Registration questions

How much does it cost to attend the event?
Early bird registration fees are $400 USD through April 16th, 2010. Attendees who register after April 16th will be charged $500 USD. The Academia (students, professors, faculty/staff) registration fee is $100 USD.
What does my registration include?
Registration to Google I/O includes two full days of sessions, product demos, breakfast, lunch, snacks, admission to Wednesday night's After Hours reception, as well as discounted room rates at several nearby hotels.
Are there any discounts available?
We're offering early bird registration rates at $400 USD through April 16th, 2010. Be sure to register by this date to take advantage of the discounted registration price. In general, we've tried to set the conference fee at a reasonable level where the event is accessible to individuals. We are not offering additional discounts.
What forms of payment are accepted for registration?
Registration payments may only be made via credit card through the online registration form. We accept the following: Google Checkout, Visa, MasterCard and American Express.
How can I obtain a receipt for my registration?
You may view your receipt as well as email a receipt to yourself by accessing your registration. If you are a Google Account user, you may login with your Google Account to access your record. Otherwise, you will need your confirmation number and the password you created during registration. If you should have difficulty accessing your information please contact us via email at: googleio2010@google.com or by phone at: Toll Free (USA/Canada): 1-877-585-9505; International: +1-916-235-8528
Can I send a colleague or friend in my place?
As of May 10, 2010, we can no longer accept substitution requests in order to proceed with event logistics.
I have registered and can no longer attend the event. Is it possible to cancel my registration and obtain a refund?
Unfortunately registration fees are non-refundable. And as of May 10, 2010, we are no longer accepting substitution requests.
Is there a one day pass?
We will not be offering single day passes to Google I/O.
Is there a student discount?
We do offer a discounted rate of $100 for Academia (students, professors, faculty / staff). We will require a school ID or other proof that you're qualified to receive this special rate when you check in at the conference.
I've lost my password and/or confirmation number. How can I obtain this information?
If you have misplaced your password or confirmation please contact us via email at: googleio2010@google.com and we will send the information to you.
I am not a US resident. Do I need a visa to travel to San Francisco, CA for the conference?
It's best to check with your local government to confirm the required documents and arrangements needed for your travel to the US.
I'm traveling from outside the US. Where can I get a visa letter regarding my I/O attendance?
You can receive a visa letter by email or fax by sending a request to googleio2010@google.com.
Are hotel accommodations included in the registration fee?
Hotel accommodations are not included in the registration fee. However, we have discounted rates contracted with several hotels near the Moscone West Convention Center. Please visit the Location page for more details.
How do I book my hotel reservation?
Please contact the hotel of your choice directly and don't forget to reference "Google I/O 2010" to receive the best available rate. Please visit the Location page for more details.
What are the hours for on-site check-in?
On-site check-in will open the day before the event on Tuesday, May 18th, from 12:00 pm - 7:00 pm. Once the event begins on Wednesday, check-in will be open from 7:00 am - 10:00 pm and on Thursday from 7:00 am - 4:00 pm. Please note that these times only apply to people who are registered to attend Google I/O. This event is sold out, and tickets will not be sold at the door.
When will I receive my name badge?
All badges and conference materials will be made available on-site at registration check-in.
Can I get into the event without my name badge?
Attendees will not be permitted to enter conference areas without a name badge. We ask that you please keep your badge with you at all times.

General event questions

Who can attend Google I/O?
We recommend that web, mobile, and enterprise developers building applications in the cloud with Google and open web technologies attend Google I/O. Products and technologies to be featured at I/O include App Engine, Android, Google Web Toolkit, Google Chrome, HTML5, AJAX and Data APIs, Google Wave, and more.
What are the event dates?
Wednesday, May 19th and Thursday, May 20th, 2010.
Where is the event taking place?
The two day Google I/O event will take place in San Francisco, CA at the Moscone West Convention Center.
Will the sessions or any part of Google I/O be streamed live via the Internet?
We will not be streaming Google I/O live via the Internet. However, we will be recording most sessions and making them available on http://code.google.com/io and on YouTube after the event. Please check back after June 1st to view the recorded sessions or follow us on @googleio where we will announce when recordings are available.
How many people are anticipated to be in attendance?
We anticipate around 4,000 people to attend this year's I/O.
What time does the event start and end each day?
The hours of the event are as follows:
  • Wednesday, May 19th 9:00 am - 5:15 pm, with the After Hours evening event from 6:30 pm - 10:30 pm.
  • Thursday, May 20th 8:45 am - 5:45 pm
For a more specific agenda, please visit the Schedule page. Please note that the schedule is subject to change.
How is session scheduling being handled? Do I need to register to attend specific sessions?
Sessions are open and no pre-scheduling is necessary. They are on a first-come, first-serve basis at the event. We will be publishing new sessions on the Sessions page regularly, so please check back for the latest updates to help plan your schedule.
Are attendees able to bring guests?
Attendees are not permitted to bring guests to Google I/O. If you have someone traveling with you, they will need to register themselves and purchase an attendee pass.
Is there a minimum age for attendees at I/O? Can I bring children to the event?
Attendees must be at least 16 years of age to attend I/O. Attendees who are under 18 must provide a signed parental consent form in advance or at on-site registration. To request a parental consent form, please email googleio2010@google.com.
What is the nearest airport recommended for attendees to fly into?
SFO, the San Francisco International Airport, is closest to the Moscone Convention Center and surrounding hotels.
How long does it take to get to/from the airport, and how much does it cost?
Travel time to/from SFO Airport typically takes about 30-40 minutes depending on traffic. A cab will run about $45.
Is Moscone accessible by public transportation?
Yes. We've provided directions via BART, MUNI Metro, and Caltrain on the Location page.
Will there be shuttle service to and from the airport and the hotels or convention center?
No, Google I/O will not be providing shuttle service to and from the airport or hotels. However, Super Shuttle International is offering a discount to all Google I/O attendees. Reservations must be booked in advance by accessing the following link:

http://www.supershuttle.com/default.aspx?GC=G5D9Z or by calling 800 BLUE-VAN (258-3826)

The discount code for Google I/O is: G5D9Z

Discounted transfers are available from the following airports:

  • San Francisco International ($2.00 off shared ride)
  • Oakland International Airport ($4.00 off shared ride)
  • San Jose International Airport ($7.00 off shared ride)

One-way transfers from SFO to downtown San Francisco are $17 in a shared 9-seat passenger van. Discount code is only valid for travel dates between 5/12/2010 and 5/26/2010

Other airport shuttle options include:

  • American Airporter Shuttle Inc +1-415-202-0733
  • Airport Express SF +1-415-775-5121
  • Lorrie's Airport Service +1-415-334-9000

For more information on ground access transportation to and from SFO, visit http://www.flysfo.com/web/page/tofrom/transp-serv/.

What is the attire for the event?
Come as you are. If you're still unsure, feel free to take a look at photos from I/O 2009.
Will I receive additional information regarding the event?
We'll be regularly updating http://code.google.com/io with the latest sessions, speakers, and other content. We recommend checking back from time to time for the most updated information as well as following us on @googleio where we'll be tweeting the latest I/O updates. In addition, we'll email all registered attendees with the latest information one week before Google I/O.
Are there any other events or meetups happening in the days before I/O?
For any events and meetups set up by developers attending I/O or by Google, we will help spread the word on @googleio. We encourage you to follow our tweets to stay tuned to the latest I/O updates.
Are there any special evening events?
Once the sessions conclude on Wednesday, May 19th, we will be hosting an After Hours evening party from 6:30 pm - 10:30 pm. Please join us for food, drinks, music, video games, and more.
Will you be bringing Google I/O to my area?
Currently we do not have plans to bring Google I/O to other cities aside from San Francisco, CA. However, there are many developer events that occur around the world. These events are held either by Google or local developer community groups. Check our Developer Events Calendar to see if there are any in your area.
What accommodations are provided for Deaf or hard of hearing attendees?
We'll be providing live realtime transcription (CART) for the keynote and some of our breakout sessions. Caption text displayed on a large plasma screen at the front of the room will be accessible to all attendees. We'll also use the text to provide captions for YouTube videos of the sessions, which will be posted after the event. If you have other specific needs, please let us know in your registration.
Will you be providing ASL interpreters?
We'll be happy to provide an interpreter to accompany you in the sessions at I/O. We'll do our best to find a technical translator that is familiar with the domain, but most likely will not be able to have the interpreter meet with speakers before hand. Please email us at googleio2010@google.com if you need an ASL interpreter at I/O.
Is Moscone West handicap-accessible?
Definitely. Moscone West is fully ADA certified.