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Google's Success Story Continues!

Google Ranks #1 in NPD Search & Portal Scorecard Measuring Loyalty and Satisfaction

Google has done it again! Every quarter, NPD NewMedia Services, an independent survey organization, conducts a Search & Portal Site Tracking Study that assess Internet users' satisfaction with and loyalty to the 14 key search and portal destinations on the World Wide Web. And for the third consecutive quarter, Google ranked #1 in the survey's scorecard measuring loyalty and satisfaction. Internet users who participated in the survey ranked Google far superior in the following categories:

#1 Overall Opinion of Site: 97 percent of users rated Google as excellent or very good.
#1 Site Recommended to a Friend: 94 percent indicated that they would recommend Google to a friend.
#1 in Comparison vs. Other Sites: 98 percent rated Google either much or somewhat better than other sites.
#1 in Frequency of Delivering the Information Sought: 97 percent of users surveyed reported that Google found the relevant information every time or most of the time.
#1 for Relevant and Accurate Search Results
#1 for Meeting the Needs of Users
#1 for Comprehensive Results
#1 for Delivering Value
#1 in Use for Business Reasons
#1 for Ease of Use and Navigation
#1 in Share of Future Visits
#1 for Site Reliability
#1 for Speed in Loading

These stunning results, which come on the heels of two recent Google milestones--Yahoo's selection of Google as its search engine of choice, and the launch of Google's billion URL index--clearly demonstrate that our uncompromising focus on providing the best search experience makes an important difference to Internet users.

Thank you for your ongoing support of our efforts, Google Users!

About the NPD Group and the Study