Moderation Guidelines for Users
Google Map Maker enables users accessing the service
through a Google Account to submit User Submissions or to edit such
third party User Submissions (collectively known as "User
Submissions"). Any User Submission is subject to moderation that is
verification or correction by other users of the Service. By opting
to moderate any User Submission you agree to be bound by the Map Maker
You agree and undertake that the underlying
intention behind moderating User Submissions is to remove any
submission that you know through your personal local knowledge either
or inappropriate or factually incorrect and to approve such User
Submissions that to your personal knowledge are accurate.
How to Moderate
Users have the ability to moderate User submissions.
When you opt to moderate a User Submission, you will have the
following four options:
Approve- you can approve a User Submission, if from
your personal local knowledge you are sure that the User Submission
is accurate both in terms of location and its labeling and does not
violate the Map Maker Terms of Service in any manner
Deny - you can deny a User Submission, if from your
personal knowledge you are sure that the User Submission is either
false or inaccurate in terms of its location and labeling. Please
refer below, for more guidelines on the type of content that can be
No Action - if you are not sure of a particular User
Submission then you can opt not to take any action in respect of it.
Report Abuse - any User Submission can be reported if
it contains: (a) bad or incorrect data, (b) commercial information or
Spam, (c) violation of the Google Map Maker Terms of Service and (d)
For each of these options, you can give your
comments, stating the reasons for your decision to approve, deny, not
take any action or to report abuse. While giving comments, it is
your responsibility to ensure that the comments explain the decision
taken by you, are relevant to the nature of the moderation action
taken by you, and do not contain any inappropriate, abusive or
Please note that the comments entered by you are also subject to
review and users can report them as abusive.
Guidelines for Users desirous of moderating User Submissions
The following rules shall govern any action taken by
you to moderate any User Submission:
You shall moderate only through your personal knowledge of a local
Do not violate the requirements of local law.
While moderating, do not post any material that you know, or
should reasonably know to violate any law, contractual obligation,
confidential information, proprietary information including copyright
or the privacy or publicity rights. Google Map Maker expects you to respect
and abide by copyright laws and does not condone any violation of
copyright law. Users, moderating User Submissions, are expected to
be familiar with the applicable copyright laws in their jurisdiction
and in case of a doubt the Google Map Maker team encourages you to consult an
expert in the field of copyright law in your jurisdiction for
While moderating do not include private and confidential
information such as telephone numbers or residential addresses.
Do not include spam, malicious codes and viruses.
Do not include inappropriate content that includes
pornography, obscenity, hateful or violent content.
Content that should be 'Denied':
Content that violates the Map Maker Terms of Service
or the Map Maker
right to post, content that is profane or obscene, and content that
defames or attacks anyone
Content that you know by your personal local knowledge to be
factually incorrect, for e.g. a non-existent building or other
landmark, a road going over a building or a water body etc.
Content that is written in a manner that may not be relevant,
comprehensible or is created in the form of a test box, to test out the
functionality of the service. For instance if the User Submission
contains abbreviations, or short forms which other users of the Service
are unlikely to understand.
Duplicate content so as to maintain the integrity and
usability of the product
Any content that incorporates personal or private information
Any change that is required to improve upon an existing User
Any content that is in the nature of spam or an attempt to
seek commercial advantage from the service
Content that is otherwise inappropriate for display,
Excessive or gimmicky capitalization, such as e.g. AmaZZon
Is grammatically incorrect
Gimmicky punctuation or, excessive/unnecessary use of numbers,
letters and symbols: e.g. T@j Hotel !!!**!!
These guidelines are a subset of the Map Maker Terms
of Service and are not intended to supersede or replace the terms of
the said Terms of Service. In case of a conflict or doubt, the Terms
of Service will override these Moderation Guidelines.
Suspension or blocking of Users
Users found moderating User Submission, more than
twice, in a malicious manner or in a manner that in the sole
discretion of Google appears to be with a view to post inaccurate
information or in a manner that results in spam, or for giving
abusive comments while moderating, shall be barred /disabled from
moderating User Submissions.
Any User that has been blocked shall have an opportunity
of applying to Google for the restoration of his account by sending an
email to email@example.com
stating appropriate reasons why his termination is not
justified. The decision of Google in this regard shall be final and