http://www.google.com/notebook/feeds/16030649691016479450/notebooks/BDR9jIgoQ8KeQ_94h/NDQ4fSgoQuNbc_94h2006-09-27T15:49:15.704Z2006-09-28T22:23:03.732ZEmpathic Listening In order to have influence, you must be influenced. "N...Empathic Listening<br> In order to have influence, you must be influenced. "No dialogue of deaf" here. <br> "no probing," just empathize. Probing is too invasive. <br>Diagnose Before You Prescribe<br> It can be dangerous to prescribe without an accurate diagnosis.<br>Rely on NLP for better emphatic listening. <br> <br> An effective salesperson seeks to understand the needs, concerns and situation of the customer. An amateur sells products, the professional sells solutions.<br>Sagamore