A market-focused, or customer-focused, Cheap Airlines organization first determines what its potential customers desire, and then builds the product or service. Marketing theory and practice is justified in the belief that customers use a product or service because they have a need, or Cheap Apartments because it provides Cheap Airlines a perceived benefit.
Two major factors of marketing are the recruitment of new Cheap Airlines customers (acquisition) and the retention and expansion of relationships with existing customers Cheap Airlines (base Cheap Air Tickets management). Once a marketer has converted the prospective buyer, base management marketing takes over. The process for base management shifts the Cheap Airlines marketer to building a relationship, Cheap Airlines nurturing the links, enhancing the benefits that Cheap Airlines sold the Cheap Airlines buyer in the first place, and improving Cheap Airlines the product/service continuously to protect the business from competitive encroachments.
For a Cheap Airlines marketing plan to be successful, the mix of the four "Ps" must reflect the wants and desires of the consumers or Shoppers in Cheap Airlines the target market. Cheap Airlines Trying to convince a market segment to buy something they don't want Cheap Airlines is extremely expensive Cheap Airlines and seldom successful. Marketers depend on insights from marketing research, both formal and informal, to determine what consumers want and what they are willing Cheap Airlines to pay for. Marketers hope that this process will give them a Cheap Airlines sustainable competitive advantage. Marketing management is the practical application of this process. The offer is also an important addition to the 4P's theory.
Within most organizations, the activities encompassed by Cheap Airlines the Cheap Airlines marketing function are led by a Vice President or Director of Marketing. A growing number of organizations, especially large US companies, have a Chief Marketing Cheap Airlines Officer position, Cheap Airlines reporting to the Chief Executive Cheap Airlines Officer.
The American Marketing Association (AMA) states, �Marketing is the activity, set of institutions, and Cheap Airlines processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.".
Marketing methods are informed by many Cheap Hotel Rates of the social sciences, particularly psychology, sociology, and economics. Cheap Airlines Anthropology is also a small, Cheap Airlines but growing influence. Market research underpins these activities. Through advertising, it is also related to Cheap Airlines many of Cheap Airlines the creative arts. Marketing Cheap Airlines is a wide and Cheap Airlines heavily interconnected Cheap Airlines subject with extensive publications. It is also an area of activity infamous for re-inventing itself and its vocabulary according to the times and the Cheap Airlines culture.
Many companies today have a customer focus (or customer orientation). This implies that the company Cheap Airlines focuses its activities and products on consumer demands. Generally Cheap Flights Uk there are three ways of doing this: the customer-driven approach, the sense of identifying market changes and the product innovation approach.
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In the consumer-driven approach, consumer wants Cheap Airlines are the drivers Cheap Airlines of all strategic marketing decisions. No strategy Cheap Airlines is pursued until it passes the test of consumer research. Every aspect of a Cheap Airlines market offering, including the nature of Cheap Airlines the product itself, Find Cheap Gas is driven by the needs of potential consumers. The starting point is always the consumer. The rationale for this approach is that there is no Cheap Airlines point spending Cheap Airlines R&D funds Cheap Airlines developing products that people will not buy. History attests to many products that were commercial failures in spite of Cheap Trick being technological breakthroughs.
A formal approach to this customer-focused marketing is Cheap Airlines Cheap Cigarettes known as SIVA[3] (Solution, Information, Value, Access). This system is basically the four Ps renamed and reworded to Cheap Airlines provide a customer Cheap Air Flights focus.
The SIVA Model provides a demand/customer centric version alternative to the well-known 4Ps supply side model Cheap Airlines (product, price, place, Cheap Airlines promotion) of marketing management.
In a product innovation approach, the Cheap Airlines company pursues product innovation, then tries to develop a market for the product. Product innovation drives the process and marketing research is conducted primarily to ensure that a profitable market segment(s) exists for the innovation. The Cheap Airlines rationale is that customers may not know what options will be available Cheap Airlines to them Cheap Airlines in the future so we should not expect them to tell us what they will buy in the future. However, marketers can aggressively over-pursue product innovation and try Cheap Airlines to overcapitalize on Cheap Airlines a niche. When pursuing a Cheap Airlines product Cheap Airlines innovation approach, marketers must ensure that they Cheap Airlines have a varied and multi-tiered approach to product innovation. It is claimed that if Thomas Edison depended Cheap Laptop on marketing research he would have Cheap Airlines produced larger candles rather than inventing light bulbs. Many firms, such as research and development focused companies, successfully focus on product Cheap Airlines innovation (Such as Nintendo who Cheap Airlines constantly change the way Cheap Airlines Video games are played). Many Cheap Airlines purists doubt whether this is really a form of marketing orientation at all, because of Cheap Airlines the ex post status of consumer research. Some even question whether it Cheap Airlines is marketing. |