A market-focused, or customer-focused, organization first Cheap Software determines what its potential customers desire, and then builds Cheap Software the product or service. Marketing theory and practice is justified in the belief that customers use a product or service because they have Cheap Software a need, or because it provides a perceived benefit.
Two major factors of marketing are the recruitment of new customers (acquisition) and the retention and expansion of relationships with existing customers (base management). Cheap Software Once a marketer has converted the prospective buyer, base management marketing takes over. The process for base management shifts the marketer to building a relationship, nurturing the links, Cheap Flights Uk enhancing the benefits that sold the buyer in the first place, and improving the product/service continuously to protect the business from competitive encroachments.
For a marketing plan to be successful, the mix of the Cheap Software four "Ps" Cheap Software must Cheap Software reflect the wants and desires of the Cheap Software consumers or Shoppers in the target market. Trying to Cheap Software convince a market segment to buy something they Cheap Software don't want is extremely expensive and seldom successful. Find Cheap Gas Marketers depend on insights from marketing research, both formal and informal, to Cheap Software Cheap Trick determine what consumers want Cheap Software and what they are Cheap Software willing to pay for. Marketers hope that this process will give them a sustainable competitive advantage. Marketing management is the practical application of this process. The offer is also an important addition to the 4P's theory.
Within most organizations, the activities encompassed by the marketing function are led by a Vice Cheap Software President or Cheap Cigarettes Director of Marketing. A growing number of organizations, especially large Cheap Software US companies, have a Chief Marketing Officer position, reporting to the Chief Executive Officer.
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The American Marketing Association (AMA) states, �Marketing is Cheap Software the activity, set of institutions, and processes Cheap Software for creating, communicating, Cheap Air Flights delivering, and exchanging offerings that have Cheap Software value for customers, Cheap Laptop clients, Cheap Software partners, and Cheap Software society at large.".
Marketing methods are informed by many of the social sciences, Cheap Software particularly psychology, sociology, and economics. Anthropology is also a small, but growing Cheap Software influence. Market research underpins these activities. Through advertising, it is also related to many of the creative arts. Marketing is a wide Cheap Software and heavily interconnected subject with Cheap Software extensive publications. It is also an area of activity infamous for re-inventing itself and its vocabulary according to the times and the culture.
Many companies today have a customer Cheap Software focus (or customer orientation). This implies that the company focuses its activities and products on consumer Cheap Software demands. Generally there are three ways of doing this: the customer-driven approach, the sense of identifying market changes and the product innovation approach.
In the consumer-driven approach, consumer wants Cheap Software are the Cheap Software drivers of Cheap Software all strategic marketing decisions. No Cheap Software strategy is pursued until it passes the test of consumer research. Every aspect Cheap Software of a market offering, including the nature Cheap Software of the product itself, is driven by the needs of potential consumers. Cheap Airlines The starting point is always the consumer. The rationale for this approach Cheap Software is that Cheap Software there is Cheap Software no point spending Cheap Software R&D funds developing products that people will not buy. Cheap Software History attests to many products that were commercial failures in Cheap Software spite of being technological breakthroughs.
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A formal approach to this customer-focused marketing is known Cheap Software as SIVA[3] (Solution, Information, Value, Access). This system is basically the four Ps renamed and reworded to provide a Cheap Software customer focus.
The SIVA Model provides a demand/customer centric version alternative Cheap Software to the well-known 4Ps supply side model (product, price, place, promotion) of marketing management.
In a product innovation approach, the Cheap Software company pursues product innovation, then tries to develop a market for the product. Product Cheap Software innovation drives the process Cheap Software and Cheap Software marketing research Cheap Software is Cheap Software conducted primarily to ensure Cheap Software that a profitable market Cheap Software segment(s) exists for the innovation. The Cheap Software rationale is that customers may not know what options will be available to them in the future so we should not expect them to tell us what they will buy in the future. However, marketers can aggressively over-pursue product innovation and Cheap Airline Flights try to overcapitalize on a Cheap Dvd niche. When pursuing a product innovation approach, marketers must ensure that they have a varied and multi-tiered approach to Cheap Software product innovation. Cheap Software It is Cheap Software claimed that Cheap Software if Thomas Edison depended on marketing research he would have produced larger candles Cheap Software rather than inventing light bulbs. Many firms, such as research and development focused companies, successfully focus on product innovation Cheap Software (Such as Nintendo who constantly change the way Video games are Cheap Software played). Many purists doubt whether this is really a form of marketing orientation at all, because of the ex post status of consumer Cheap Software research. Some Cheap Software even question whether it is marketing. |