Groupthink
Tendency for members of a group to move towards agreement with one another – can result in erroneous decisions and vast overconfidence.
Some symptoms of ‘groupthink’:
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Shared overoptimism and excessive risk-taking by most or all group members; |
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Collective discounting of warnings and “rationalizing away” of inconvenient or contradictory information – decision-makers feed off each other’s certainty of their mutual good judgement; |
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Stereotyping of opponents and adversaries, with group members seeing adversaries as too untrustworthy for negotiation or too stupid to pose a significant threat, and opponents or critics as too foolish or ill-informed for their alternative viewpoints to be taken seriously; |
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Pressuring or bullying (subtle and otherwise) of any group members showing signs of dissent; |
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Self-censoring by group members of misgivings about or conflicts with the seeming group consensus; |
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Emergence of self-appointed ‘gatekeepers’ to ‘protect’ the group from information and considerations which might challenge the group’s “decision posture”. |
‘Correctives’ for or tacks to lessen groupthink include:
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making strenuous efforts to seek information from a variety of sources outside the group; |
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of such outside sources, these should especially involve the presence of or contributions from people expected to disagree with the group; |
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there should be a thorough and fair-minded questioning of these outside parties and sources; |
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and |
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there should be at least one group member assigned as Devil’s advocate to full-bloodedly advance the best available arguments against the group’s preferred position or the course-of-action favoured, and whose offerings might provoke other group members to “dig deeper” and think more carefully about the issues, proposals, and alternatives which ought to be considered. |
Whilst these ‘correctives’ won’t guarantee its elimination, they make it likely that the risk of groupthink will diminish markedly.
(see also: Risky Shift effect, Groupthink, Social influences, Confirmation bias)
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groupthink, Janis' 'groupthink', Irving Janis, tendency for members of a group to move towards agreement with one another, fair-minded questioning, 'correctives' and tacks to lessen Groupthink, thinking critically, independent-minded