CA2010846C - Automated order and payment system - Google Patents
Automated order and payment systemInfo
- Publication number
- CA2010846C CA2010846C CA002010846A CA2010846A CA2010846C CA 2010846 C CA2010846 C CA 2010846C CA 002010846 A CA002010846 A CA 002010846A CA 2010846 A CA2010846 A CA 2010846A CA 2010846 C CA2010846 C CA 2010846C
- Authority
- CA
- Canada
- Prior art keywords
- data
- order
- payment
- consumer
- services
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Lifetime
Links
- 230000003287 optical effect Effects 0.000 claims abstract description 32
- 238000004891 communication Methods 0.000 claims description 41
- 238000000034 method Methods 0.000 claims description 29
- 238000013475 authorization Methods 0.000 claims description 12
- 238000012545 processing Methods 0.000 claims description 9
- 238000012384 transportation and delivery Methods 0.000 claims description 9
- 230000005540 biological transmission Effects 0.000 claims description 8
- 238000012790 confirmation Methods 0.000 claims description 6
- 238000013500 data storage Methods 0.000 claims description 5
- 238000004590 computer program Methods 0.000 claims 1
- 230000004044 response Effects 0.000 claims 1
- 238000013479 data entry Methods 0.000 abstract description 6
- 238000012795 verification Methods 0.000 abstract description 2
- 238000010586 diagram Methods 0.000 description 7
- 230000002194 synthesizing effect Effects 0.000 description 4
- 230000006870 function Effects 0.000 description 2
- 239000013307 optical fiber Substances 0.000 description 2
- 238000012546 transfer Methods 0.000 description 2
- 238000004458 analytical method Methods 0.000 description 1
- 238000013480 data collection Methods 0.000 description 1
- 230000000881 depressing effect Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 230000000977 initiatory effect Effects 0.000 description 1
- 238000011900 installation process Methods 0.000 description 1
- 230000010354 integration Effects 0.000 description 1
- 230000003993 interaction Effects 0.000 description 1
- 238000007726 management method Methods 0.000 description 1
- 238000012011 method of payment Methods 0.000 description 1
- 230000000007 visual effect Effects 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/10—Payment architectures specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
- G06Q20/105—Payment architectures specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems involving programming of a portable memory device, e.g. IC cards, "electronic purses"
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
- G06Q20/306—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using TV related infrastructures
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/38—Payment protocols; Details thereof
- G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/03—Credit; Loans; Processing thereof
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F7/00—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
- G07G1/00—Cash registers
Abstract
An automated order and payment system for use by consumers to rapidly order products and services from any location at which the consumer is present at the time of ordering. The system receives information about the products/services to be ordered by means of signals generated by scanning identification codes imprinted in advertising media or displayed to a consumer on a television screen. A special version of the invention is modified to accept voice command via a voice recognition means for those physically handicapped persons unable to perform manual data entry tasks. The consumer uses an optical scanning means embodied in a Order Computer Terminal to scan the identification code associated with a company and identification codes associated with the products/services desired. This product and company information is stored in the Order Computer Terminal along with credit information retrieved from a plurality of storage means used on credit cards and subsequently transmitted when desired by the consumer to a Central Computer System. The Central Computer System simultaneously receives information from multiple order computer terminals and verifies that the products or services from the desired company are in fact available. The Central Computer System also verifies the credit worthiness of the consumer by searching for such information from credit data bases. When the Central Computer System determines that the desired products/services are available and that the consumer is credit worthy, an order verification signal is sent to the individual consumer's order computer terminal whereupon the consumer verifies that he/she wishes to order the products/services communicated to the central computer system.
Once the consumer verifies the order, the automated order and payment system places the order for the products/services desired and provides the appropriate credit reference to the supplier of the product/service. The automated order and payment system capabilities are more fully set forth herein.
Once the consumer verifies the order, the automated order and payment system places the order for the products/services desired and provides the appropriate credit reference to the supplier of the product/service. The automated order and payment system capabilities are more fully set forth herein.
Description
201~6 Title of Invention: AUTOMATED ORDER AND PAYMENT SYSTEM
BACKGROUND OF THE INVENTION
1. Field of the Invention This invention relates generally to automated order entry systems and more specifically to electronic communication of orders from a buyer to a seller of products/services.
The originality of the invention lies in the integration of existing devices, products and networks to accomplish a unique service which will make the process of buying and selling significantly more efficient. By using electronic communication technologies, this invention will allow the general public, including the visually and mobility handicapped, to place orders, and to pay for and receive merchandise and services, directly from their domiciles. Additionally, the same process will be used for merchant to merchant ordering and sales transactions.
BACKGROUND OF THE INVENTION
1. Field of the Invention This invention relates generally to automated order entry systems and more specifically to electronic communication of orders from a buyer to a seller of products/services.
The originality of the invention lies in the integration of existing devices, products and networks to accomplish a unique service which will make the process of buying and selling significantly more efficient. By using electronic communication technologies, this invention will allow the general public, including the visually and mobility handicapped, to place orders, and to pay for and receive merchandise and services, directly from their domiciles. Additionally, the same process will be used for merchant to merchant ordering and sales transactions.
2. Background Several types of electronic data entry systems are described in issued patents. These fall into several classes. Certain data entry systems are caused to record data by an operator pressing a series of keys to allow the operator to enter alpha-numeric data. Other such systems cause data to be entered - 2~1~8~6 through use of a manually scanned optical sensor. One such ~ombination unit having both keyboard input and optical scanner input is described in U.S. Patent No. 4,621,189 to Kumar et al.
Similarly, U.S. Patent No. 4,578,572 to Hice discloses an apparatus for personal identification which comprises a bar code printer and separate bar code reading apparatus connected to a portable keyboard data input device.
Other bar code reading devices have also been disclosed in issued U.S. Patents. In U.S. Patent No. 4,621,259 to Schepers et al. an optical bar code reader connected to a station selecting apparatus in a television set allows a user to select one particular station for viewing. In U.S. Patent No. 4,415,065 to Sandstedt, an apparatus is disclosed containing an optical bar code reader attached to a portable micro-processor for rapid entry of orders in a restaurant or a retail vending facility. In U.S. Patent No. 4,516,016 to Kodron, an apparatus is disclosed that is very similar to the Sandstedt invention for use in recording orders in restaurants that contains an optical bar code reader that is connected to a central processing unit for entry of restaurant orders. In U.S Patent No. 4,608,487 to Awane et al., a bar code reader is used to input information to automated vending machines. In U.S. Patent No. 4,471,218 to Culp, a 2 ~
~ortable data entry terminal is disclosed containing an optical ~ar code reader and memory that subsequently transfers the data from the portable unit to a central computer.
Optical readers known as nlight pensn have also been used to interact with cathode ray tubes (nCRTn) to communicate with a central data base to indicate the selection of an option by a user. U.S. Patent No. 3,668,312 to Yamamoto et al., discloses a system whereby a party receiving a television image can use a light pen to indicate a selection of an option. This invention is used in the context of a telephone system. In U.S. Patent No.
4,329,684 to Monteath et. al., a light sensing apparatus capable of sensing either a bar code or the light output in a particular area of a television screen to allow input of information to a central computer is disclosed. Patent No. 3,292,489 to Johnson et al., discloses a system for retrieving information from a database where data is displayed on a CRT with an associated optical code which is scanned by a hand-held optical sensor, which in turn provides information to a database for retrieval of the data required.
Portable data storage devices are also disclosed in issued U.S. patents. In U.S. Patent No. 4,525,624 to Pontefract, a data storage device is disclosed that stores information for a sales-man, while information is input via a key pad. At the close of each day, the stored data is transmitted via telephone to a - 2~8~6 central computer. Similarly, in U.S. Patent No. 4,115,870 to ~owell, a hand-held data processing terminal is disclosed that stores data input via a key pad, which device also contains a data transmission circuit to allow information stored to be transmitted over telephone lines to a central computer. In summary, these patents all describe systems, each of which serves only a part of the entire retail cycle of customer demand, supplier filling that demand, payment for goods or services desired and delivery of those goods and services.
Many of the above patents describe systems which collect data and transfer data to a central data base. None of the patents describe data communication back from the central database to the data collection device in the same process.
Additionally, none of the patents address the needs of the visually and mobility handicapped segment of the general public who cannot operate the devices described. Finally, none of the above patents describe a means to account for the credit needs of the public which are an integral part of the vast majority of the purchases made by consumers today.
2~84~
SUMMARY OF THE INVENTION
The Automated Order and Payment System of this invention allows consumer transactions for goods and services to take place in a faster and more efficient manner than currently available thereby reducing the cost of selling such goods to consumers.
The invention provides a simplified ordering system that eliminates the need for any order form to be filled out by the consumer. It further does not require the consumer to go to the place of sale in order to obtain the merchandise desired.
The system comprises three major components:
(a) A central computer system ("CCS~) with a variety of programs, processing and storage capability and communications capabilities to allow input and output communications with order computer terminals.
(b) A product/service identification system consisting of symbols that are presented to the public via print and/or television media.
(c) A order computer terminal (~OCT") with means to input data orally, optically, magnetically, electronically, and manually having associated order processing software and 2 ~ 6 communications capabilities allowing receipt of communications ~rom the CCS and further providing output communications to the CCS .
The CCS can send data to or receive data from the OCT's or from other computer systems, for the purpose of accepting data transmitted from such terminals or other computers over normal telephone lines, radio, television, satellite, or any other signals from remote locations to the CCS. The CCS can also communicate with other computers using accepted industry protocols.
The CCS has various computer software programs that allow product/service order information to be accepted and transmitted from the central computer. Such software will also confirm or deny orders for products based upon records of inventories that have been provided by participating businesses or by sending a query to other computers holding the necessary data records for participating businesses. The CCS also confirms/denies the payment medium chosen by the consumer by communicating with third party systems such as credit card authorization systems or individual businesses.
Upon completion of order acceptance and confirmation of payment media, the confirmed order with associated information is sent to the consumer via the communications output means of the CCS. The confirmation information is received by the OCT via its 2 ~ 6 internal communication means and displayed or printed for the Consumer. If the order or payment is denied, the CCS sends a denial message to the OCT from the CCS communication means, which message is received by the OCT communication means Thus the OCT
and the CCS communicate with each other via their two-way communications capability.
The invention operates through a series of identification codes that uniquely identify the company offering the product/
service for sale and the individual product/service desired.
Such identification codes may consist of, but are not limited to, bar codes which represent businesses and products/services being offered. These codes are printed in catalogs, magazines, newspapers and television advertisements, direct mail circulars, and any other medium that might communicate product information to consumers.
The OCT comprises data entry and storage and communication capabilities for use by the consumer. The consumer enters identifications data about the company from which he wishes to purchase products/services and data concerning the products/services to be purchased. This information is entered via an optical identification code reader which is manually scanned over an identification code. Information can also be entered manually via a key pad or orally via a voice recognition capability embodied in the OCT, which capability converts the 2~0~
human voice into digital data. The associated key pad or voice ~ecognition capability also is used to input other information relating to the sale. The OCT also has the capability to read magnetic stripes, microchips, and optical storage media that are incorporated in credit cards using a plurality of means embodied in the OCT.
The OCT has a capacity to store orders from multiple companies and multiple orders from any given company.
A consumer uses the communications capacity of the OCT to transmit the order data via telephone lines, radio signal, or other communications links to the CCS. The OCT also has variable programming means such that it will prompt the user to enter data as required.
The automated order and payment system according to the present invention allows a consumer to place orders for goods and services through use of an order computer terminal (''OCT'') that interacts with identification codes and voice commands that specifically identify companies and products\services, which codes appear in advertising media. The system allows rapid entry of orders for products and services without the consumer having to go to the location where such products and services are offered and with a minimum of consumer data entry. The invention consists of widely distributed OCTs and a central computer system (''CCS'') that processes the orders and associated credit information that is sent to the CCS from the OCTs.
Through use of the OCTs, consumers rapidly enter information concerning the products and services desired with such information subsequently transmitted to the CCS for rapid processing and verification.
BRIEF DE~CRIPTION OF THE DRAWINGæ
Figure 1 is a block diagram of the configuration of an Order Computer Terminal (OCT) according to the present invention;
fig 2 is a block diagram of the process by which the consumers use the optical reading means of the OCT;
fig 3 is a block diagram of the process by which the Central Computer System (CCS) receives the order packets from OCTs via the OCT communications module;
fig 4 is a block diagram of the order data processing achieved through use of the OCT;
fig 5 is a block diagram of the credit data processing achieved through use of the OCT;
fig 6 is a block diagram showing how information is provided to the order acceptance process of the CCS; and fig 7 is a block diagram of the process flow for automated order and payment system according to the invention, showing how a consumer can use the OCT by following steps that lead the consumer through the process required in order to complete an order.
..j DET~TT~n DE8CRIPTION OF THE INVENTION
Referring first to figure 1, the OCT consists of an optical reader (1) that a consumer scans across identification codes (12) that may appear in magazine, newspaper, catalog and television advertisements. These codes identify the company providing the 9a ,.
2 ~
product/service, the product/service desired and the price code for the product/service. Information sensed by the optical reader is placed in the OCT memory t7].
The OCT contains an alpha numerical key pad ~2] by which a consumer can enter data when necessary and which contains a key for initiating the order process and a key for verifying an order once all data processing concerning that order has been completed.
For special applications where a visually or mobility handicapped person used the system, the OCT contains a human voice recognition means and may also contain a speech synthesizing means. The voice recognition means translates voice commands into digital data that is processed and stored in memory. The voice synthesizing means is used in lieu of the visual display thereby prompting the user through the ordering and payment sequence.
The OCT also contains a magnetic reading capability t3~ that allows a consumer to use the magnetic stripe on a credit card to directly input the information contained therein to the order entry system. In this manner, data can be rapidly entered concerning the credit information of a consumer.
2 ~
The OCT also contains a laser optical reader t4] that ~ptically reads stored data that may be present on a credit card.
Such optical data may also contain consumer, and other identifying data.
The OCT also contains means to read the data stored in microchips embedded in credit cards t5]. Data stored in microchips will also contain certain consumer identification and credit card information necessary to complete purchase transactions.
The OCT also contains means to recognize the speech of an individual in order to enter data orally t6] for those handicapped persons unable to manually use a credit card.
The OCT also contains a communications means t8]. This interface allows the OCT to communicate with the CCS via telephone or other communications media (i.e. optical fiber networks, radio frequency transmissions, and satellite communications means). In this way, the OCT can rapidly send information without error to the CCS concerning the order information and information concerning the consumer's credit.
The OCT also has an alphanumeric display t9] that informs the consumer that the OCT is operating correctly, that the order has been accepted or rejected, and other information related to communication between the OCT and the CCS. Such - ) 2~84~
information may also be printed via an integral printer means tl0] or communicated to a handicapped individual via an integral speech synthesizing means ~11].
Finally, the OCT contains both a memory capability and a capability to execute preprogrammed software t7]. This capability allows the OCT to store the software necessary to allow the OCT to interact with the consumer and the CCS.
Further, the memory capability allows the OCT to store information presented to it by the optical reader, the key pad, the voice recognition system, the microchip reader, or the magnetic stripe reader which information relates to consumer identification data and to the goods or services desired for subsequent transmission via the communications interface to the CCS. Throughout this application, the credit and order data is referred to as the norder packet. n Referring to Fig. 2, The consumer uses the optical reading means of the OCT to read the optical identification codes t20]
that are present in media advertising. The consumer first scans the identification code relating to the merchant or service provider. The consumer next scans the identification codes relating to the goods or services that the consumer desires to purchase.
- i 2~8~
In the case of a handicapped individual who cannot use the optical scanning means, the advertising data is input using the voice recognition means [6]. (Note: Throughout this specification, optical identification codes are exemplified as the input data. Data input capabilities of this inventions are in no sense so limited but should be viewed broadly. Indeed, it is a key aspect of this invention to provide alternative means of advertising and credit data input for those handicapped persons unable to handle a credit card or an optical identification code reader. ?
In the situation where a handicapped consumer is ordering, that person will activate the OCT by a voice command and enter company data and product/service data orally. Company and product/service data will be presented to the handicapped public via media that has been customized to meet the specialized needs involved.
Software in the OCT interprets the optical identification code or orally input information t21] thereby obtaining company identification data, product or service identification data, and prices for the goods or services desired. After interpretation of this data, the information is stored t22] in the OCT memory and is either displayed t23] or confirmed by the voice synthesizer for the consumer.
~` 2~PB~6 After company, product and price data is entered, the OCT
~prompts the consumer to enter a credit card t24~ to be used for the transaction. If handling a credit card is not possible for the handicapped person, credit data can be pre-stored in the OCT
memory at the time the unit is provided to the handicapped person, thereby allowing such data to be transmitted without physically handling a credit card. The credit card data is accepted t25] and information is thereby acquired concerning the consumer's name, address, credit card number, type of credit card, and preferred delivery day, time and address for delivery.
This information may be extracted from any of the various types of credit cards having integral data storage capability (i.e.
chip card, laser optical card, magnetic card).
Data extracted and interpreted from the consumer's credit card is stored in the OCT memory t26] and displayed for the consumer t27] on the OCT alphanumeric display or printed as desired t28] or verified orally via the speech synthesizing means t29 ] .
After all data is stored, the consumer activates the OCT
communications means t8, 29A] that allows the OCT to communicate with the CCS concerning the proposed sale of goods or services.
The OCT memory now contains credit authorization information, 2 ~ 4 ~
total purchase price, company identification, a list of the ~products/services desired, the consumer's name and address, the delivery address, and the date and time for delivery.
Referring to Fig. 3, the CCS receives the order packets over a variety of transmission media (e.g., telephone line, optical fiber transmission lines, satellite data link) from OCTs via the OCT communications module 130]. This module contains the hardware and software necessary to receive order and credit information from OCTs when a consumer sends such information.
The incoming order packet process causes the order packet data to be divided into order data t31] that is, the information relating to the merchant, identification of the goods or services, and the amount of items desired. This information then is subjected to the order data processing software t32] of the CCS.
In a similar fashion, the credit data t33] is separated from the incoming order packet information. This credit data contains the credit authorization data and other information relevant to the credit card in use, and the total price of the goods or services desired. This information is then subjected to the credit data process [34] of the CCS.
Referring next to Fig. 4, the CCS takes the order data information and determines if the order data may be further processed by using a local database internal to the CCS, or if the CCS must send such data to external merchant/supplier 2 3 ~ 6 databases t40]. If the order information is not kept locally in the CCS, the CCS will activate the order communications module t41] which will in turn communicate with the external merchant/supplier database t42]. Once the external database has determined that the goods or services are available, it communicates with the CCS order communications module notifying the CCS that the order has been accepted or not t44]. Such information is subsequently provided to the order acceptance process of the CCS (Fig. 6).
~ f the order data processing of the CCS determines that the product or service is represented in the CCS internal database of products and services t43], the CCS determines if the product of service is available in the desired quantity and/or at the desired time. The CCS verifies that inventory is present at the merchant/supplier, verifies the price of the goods or services desired, calculates the applicable tax, and confirms the delivery date and time desired. If the order information can be so fulfilled according to the database, the order accepted. If the database indicates the order cannot be satisfied it is rejected t44] and such information (acceptance or rejection) is communicated to the order acceptance process of the CCS (Fig. 6).
Referring to Fig. 5, credit data that is separated during the order packet process is sent to the credit processing software of the CCS. The credit data t33] containing the information on the consumer, the type of credit card in use, the credit limits of the card (collectively the authorization data [50]), and the total purchase price tS~] are divided into the data format necessary to communicate with the external credit database in question. The CCS credit communication module t52]
allows this interaction with the external credit authorization network ~53] to take place.
Once the external credit authorization network has reviewed the authorization and total price data, it communicates its determination back to the CCS via the credit communications module t52]. The CCS credit data processing software takes the incoming credit data and determines if the credit for the individual in question has been approved t54]. The results of this credit approval process are communicated to the CCS order acceptance process (Fig. 6).
Referring next to Fig. 6, the CCS order acceptance process makes two determinations. First, the CCS determines if products/services are available t60]. If not, the order is rejected t62] and the CCS so communicates to the OCT via the OCT
communications module t30].
If the product or service is available, the CCS determines if credit for the purchase has been approved. If credit has not been approved, the order is rejected t62] and the rejection is communicated to the OCT via the OCT communications nodule t30].
'~ 3 20~0~
If credit has been approved, the CCS proceeds to the order ~acceptance sequence t63] and communicates the order acceptance and confirming information to the OCT via the OCT communications module t30].
Because the CCS contains internal databases of products and services, it also performs an inventory management service to those merchants who subscribe to the automated order and payment system. Thus an added capability of the invention is to provide merchants with inventory reports concerning their goods shipped and on hand as well as other inventory control features.
In summary, this process selects the merchant/supplier, confirms the availability of inventory to fulfill the sale, confirms the price, method of payment, and credit status of the consumer as well as the delivery date and method of delivery.
` 201~6 - How To Use When a consumer wants to place an order for products/
services the consumer activates the OCT by pressing a function key on the OCT key pad. The consumer is then prompted through a series of steps that are displayed on the OCT display screen.
These steps lead the consumer through the process required in order to complete an order. Referring to Fig. 7, these steps include but are not limited to the following:
1. Press the function key to activate the OCT t70].
2. The consumer is prompted to scan the optical reader over the company identification code printed or transmitted in the advertisement t71].
Similarly, U.S. Patent No. 4,578,572 to Hice discloses an apparatus for personal identification which comprises a bar code printer and separate bar code reading apparatus connected to a portable keyboard data input device.
Other bar code reading devices have also been disclosed in issued U.S. Patents. In U.S. Patent No. 4,621,259 to Schepers et al. an optical bar code reader connected to a station selecting apparatus in a television set allows a user to select one particular station for viewing. In U.S. Patent No. 4,415,065 to Sandstedt, an apparatus is disclosed containing an optical bar code reader attached to a portable micro-processor for rapid entry of orders in a restaurant or a retail vending facility. In U.S. Patent No. 4,516,016 to Kodron, an apparatus is disclosed that is very similar to the Sandstedt invention for use in recording orders in restaurants that contains an optical bar code reader that is connected to a central processing unit for entry of restaurant orders. In U.S Patent No. 4,608,487 to Awane et al., a bar code reader is used to input information to automated vending machines. In U.S. Patent No. 4,471,218 to Culp, a 2 ~
~ortable data entry terminal is disclosed containing an optical ~ar code reader and memory that subsequently transfers the data from the portable unit to a central computer.
Optical readers known as nlight pensn have also been used to interact with cathode ray tubes (nCRTn) to communicate with a central data base to indicate the selection of an option by a user. U.S. Patent No. 3,668,312 to Yamamoto et al., discloses a system whereby a party receiving a television image can use a light pen to indicate a selection of an option. This invention is used in the context of a telephone system. In U.S. Patent No.
4,329,684 to Monteath et. al., a light sensing apparatus capable of sensing either a bar code or the light output in a particular area of a television screen to allow input of information to a central computer is disclosed. Patent No. 3,292,489 to Johnson et al., discloses a system for retrieving information from a database where data is displayed on a CRT with an associated optical code which is scanned by a hand-held optical sensor, which in turn provides information to a database for retrieval of the data required.
Portable data storage devices are also disclosed in issued U.S. patents. In U.S. Patent No. 4,525,624 to Pontefract, a data storage device is disclosed that stores information for a sales-man, while information is input via a key pad. At the close of each day, the stored data is transmitted via telephone to a - 2~8~6 central computer. Similarly, in U.S. Patent No. 4,115,870 to ~owell, a hand-held data processing terminal is disclosed that stores data input via a key pad, which device also contains a data transmission circuit to allow information stored to be transmitted over telephone lines to a central computer. In summary, these patents all describe systems, each of which serves only a part of the entire retail cycle of customer demand, supplier filling that demand, payment for goods or services desired and delivery of those goods and services.
Many of the above patents describe systems which collect data and transfer data to a central data base. None of the patents describe data communication back from the central database to the data collection device in the same process.
Additionally, none of the patents address the needs of the visually and mobility handicapped segment of the general public who cannot operate the devices described. Finally, none of the above patents describe a means to account for the credit needs of the public which are an integral part of the vast majority of the purchases made by consumers today.
2~84~
SUMMARY OF THE INVENTION
The Automated Order and Payment System of this invention allows consumer transactions for goods and services to take place in a faster and more efficient manner than currently available thereby reducing the cost of selling such goods to consumers.
The invention provides a simplified ordering system that eliminates the need for any order form to be filled out by the consumer. It further does not require the consumer to go to the place of sale in order to obtain the merchandise desired.
The system comprises three major components:
(a) A central computer system ("CCS~) with a variety of programs, processing and storage capability and communications capabilities to allow input and output communications with order computer terminals.
(b) A product/service identification system consisting of symbols that are presented to the public via print and/or television media.
(c) A order computer terminal (~OCT") with means to input data orally, optically, magnetically, electronically, and manually having associated order processing software and 2 ~ 6 communications capabilities allowing receipt of communications ~rom the CCS and further providing output communications to the CCS .
The CCS can send data to or receive data from the OCT's or from other computer systems, for the purpose of accepting data transmitted from such terminals or other computers over normal telephone lines, radio, television, satellite, or any other signals from remote locations to the CCS. The CCS can also communicate with other computers using accepted industry protocols.
The CCS has various computer software programs that allow product/service order information to be accepted and transmitted from the central computer. Such software will also confirm or deny orders for products based upon records of inventories that have been provided by participating businesses or by sending a query to other computers holding the necessary data records for participating businesses. The CCS also confirms/denies the payment medium chosen by the consumer by communicating with third party systems such as credit card authorization systems or individual businesses.
Upon completion of order acceptance and confirmation of payment media, the confirmed order with associated information is sent to the consumer via the communications output means of the CCS. The confirmation information is received by the OCT via its 2 ~ 6 internal communication means and displayed or printed for the Consumer. If the order or payment is denied, the CCS sends a denial message to the OCT from the CCS communication means, which message is received by the OCT communication means Thus the OCT
and the CCS communicate with each other via their two-way communications capability.
The invention operates through a series of identification codes that uniquely identify the company offering the product/
service for sale and the individual product/service desired.
Such identification codes may consist of, but are not limited to, bar codes which represent businesses and products/services being offered. These codes are printed in catalogs, magazines, newspapers and television advertisements, direct mail circulars, and any other medium that might communicate product information to consumers.
The OCT comprises data entry and storage and communication capabilities for use by the consumer. The consumer enters identifications data about the company from which he wishes to purchase products/services and data concerning the products/services to be purchased. This information is entered via an optical identification code reader which is manually scanned over an identification code. Information can also be entered manually via a key pad or orally via a voice recognition capability embodied in the OCT, which capability converts the 2~0~
human voice into digital data. The associated key pad or voice ~ecognition capability also is used to input other information relating to the sale. The OCT also has the capability to read magnetic stripes, microchips, and optical storage media that are incorporated in credit cards using a plurality of means embodied in the OCT.
The OCT has a capacity to store orders from multiple companies and multiple orders from any given company.
A consumer uses the communications capacity of the OCT to transmit the order data via telephone lines, radio signal, or other communications links to the CCS. The OCT also has variable programming means such that it will prompt the user to enter data as required.
The automated order and payment system according to the present invention allows a consumer to place orders for goods and services through use of an order computer terminal (''OCT'') that interacts with identification codes and voice commands that specifically identify companies and products\services, which codes appear in advertising media. The system allows rapid entry of orders for products and services without the consumer having to go to the location where such products and services are offered and with a minimum of consumer data entry. The invention consists of widely distributed OCTs and a central computer system (''CCS'') that processes the orders and associated credit information that is sent to the CCS from the OCTs.
Through use of the OCTs, consumers rapidly enter information concerning the products and services desired with such information subsequently transmitted to the CCS for rapid processing and verification.
BRIEF DE~CRIPTION OF THE DRAWINGæ
Figure 1 is a block diagram of the configuration of an Order Computer Terminal (OCT) according to the present invention;
fig 2 is a block diagram of the process by which the consumers use the optical reading means of the OCT;
fig 3 is a block diagram of the process by which the Central Computer System (CCS) receives the order packets from OCTs via the OCT communications module;
fig 4 is a block diagram of the order data processing achieved through use of the OCT;
fig 5 is a block diagram of the credit data processing achieved through use of the OCT;
fig 6 is a block diagram showing how information is provided to the order acceptance process of the CCS; and fig 7 is a block diagram of the process flow for automated order and payment system according to the invention, showing how a consumer can use the OCT by following steps that lead the consumer through the process required in order to complete an order.
..j DET~TT~n DE8CRIPTION OF THE INVENTION
Referring first to figure 1, the OCT consists of an optical reader (1) that a consumer scans across identification codes (12) that may appear in magazine, newspaper, catalog and television advertisements. These codes identify the company providing the 9a ,.
2 ~
product/service, the product/service desired and the price code for the product/service. Information sensed by the optical reader is placed in the OCT memory t7].
The OCT contains an alpha numerical key pad ~2] by which a consumer can enter data when necessary and which contains a key for initiating the order process and a key for verifying an order once all data processing concerning that order has been completed.
For special applications where a visually or mobility handicapped person used the system, the OCT contains a human voice recognition means and may also contain a speech synthesizing means. The voice recognition means translates voice commands into digital data that is processed and stored in memory. The voice synthesizing means is used in lieu of the visual display thereby prompting the user through the ordering and payment sequence.
The OCT also contains a magnetic reading capability t3~ that allows a consumer to use the magnetic stripe on a credit card to directly input the information contained therein to the order entry system. In this manner, data can be rapidly entered concerning the credit information of a consumer.
2 ~
The OCT also contains a laser optical reader t4] that ~ptically reads stored data that may be present on a credit card.
Such optical data may also contain consumer, and other identifying data.
The OCT also contains means to read the data stored in microchips embedded in credit cards t5]. Data stored in microchips will also contain certain consumer identification and credit card information necessary to complete purchase transactions.
The OCT also contains means to recognize the speech of an individual in order to enter data orally t6] for those handicapped persons unable to manually use a credit card.
The OCT also contains a communications means t8]. This interface allows the OCT to communicate with the CCS via telephone or other communications media (i.e. optical fiber networks, radio frequency transmissions, and satellite communications means). In this way, the OCT can rapidly send information without error to the CCS concerning the order information and information concerning the consumer's credit.
The OCT also has an alphanumeric display t9] that informs the consumer that the OCT is operating correctly, that the order has been accepted or rejected, and other information related to communication between the OCT and the CCS. Such - ) 2~84~
information may also be printed via an integral printer means tl0] or communicated to a handicapped individual via an integral speech synthesizing means ~11].
Finally, the OCT contains both a memory capability and a capability to execute preprogrammed software t7]. This capability allows the OCT to store the software necessary to allow the OCT to interact with the consumer and the CCS.
Further, the memory capability allows the OCT to store information presented to it by the optical reader, the key pad, the voice recognition system, the microchip reader, or the magnetic stripe reader which information relates to consumer identification data and to the goods or services desired for subsequent transmission via the communications interface to the CCS. Throughout this application, the credit and order data is referred to as the norder packet. n Referring to Fig. 2, The consumer uses the optical reading means of the OCT to read the optical identification codes t20]
that are present in media advertising. The consumer first scans the identification code relating to the merchant or service provider. The consumer next scans the identification codes relating to the goods or services that the consumer desires to purchase.
- i 2~8~
In the case of a handicapped individual who cannot use the optical scanning means, the advertising data is input using the voice recognition means [6]. (Note: Throughout this specification, optical identification codes are exemplified as the input data. Data input capabilities of this inventions are in no sense so limited but should be viewed broadly. Indeed, it is a key aspect of this invention to provide alternative means of advertising and credit data input for those handicapped persons unable to handle a credit card or an optical identification code reader. ?
In the situation where a handicapped consumer is ordering, that person will activate the OCT by a voice command and enter company data and product/service data orally. Company and product/service data will be presented to the handicapped public via media that has been customized to meet the specialized needs involved.
Software in the OCT interprets the optical identification code or orally input information t21] thereby obtaining company identification data, product or service identification data, and prices for the goods or services desired. After interpretation of this data, the information is stored t22] in the OCT memory and is either displayed t23] or confirmed by the voice synthesizer for the consumer.
~` 2~PB~6 After company, product and price data is entered, the OCT
~prompts the consumer to enter a credit card t24~ to be used for the transaction. If handling a credit card is not possible for the handicapped person, credit data can be pre-stored in the OCT
memory at the time the unit is provided to the handicapped person, thereby allowing such data to be transmitted without physically handling a credit card. The credit card data is accepted t25] and information is thereby acquired concerning the consumer's name, address, credit card number, type of credit card, and preferred delivery day, time and address for delivery.
This information may be extracted from any of the various types of credit cards having integral data storage capability (i.e.
chip card, laser optical card, magnetic card).
Data extracted and interpreted from the consumer's credit card is stored in the OCT memory t26] and displayed for the consumer t27] on the OCT alphanumeric display or printed as desired t28] or verified orally via the speech synthesizing means t29 ] .
After all data is stored, the consumer activates the OCT
communications means t8, 29A] that allows the OCT to communicate with the CCS concerning the proposed sale of goods or services.
The OCT memory now contains credit authorization information, 2 ~ 4 ~
total purchase price, company identification, a list of the ~products/services desired, the consumer's name and address, the delivery address, and the date and time for delivery.
Referring to Fig. 3, the CCS receives the order packets over a variety of transmission media (e.g., telephone line, optical fiber transmission lines, satellite data link) from OCTs via the OCT communications module 130]. This module contains the hardware and software necessary to receive order and credit information from OCTs when a consumer sends such information.
The incoming order packet process causes the order packet data to be divided into order data t31] that is, the information relating to the merchant, identification of the goods or services, and the amount of items desired. This information then is subjected to the order data processing software t32] of the CCS.
In a similar fashion, the credit data t33] is separated from the incoming order packet information. This credit data contains the credit authorization data and other information relevant to the credit card in use, and the total price of the goods or services desired. This information is then subjected to the credit data process [34] of the CCS.
Referring next to Fig. 4, the CCS takes the order data information and determines if the order data may be further processed by using a local database internal to the CCS, or if the CCS must send such data to external merchant/supplier 2 3 ~ 6 databases t40]. If the order information is not kept locally in the CCS, the CCS will activate the order communications module t41] which will in turn communicate with the external merchant/supplier database t42]. Once the external database has determined that the goods or services are available, it communicates with the CCS order communications module notifying the CCS that the order has been accepted or not t44]. Such information is subsequently provided to the order acceptance process of the CCS (Fig. 6).
~ f the order data processing of the CCS determines that the product or service is represented in the CCS internal database of products and services t43], the CCS determines if the product of service is available in the desired quantity and/or at the desired time. The CCS verifies that inventory is present at the merchant/supplier, verifies the price of the goods or services desired, calculates the applicable tax, and confirms the delivery date and time desired. If the order information can be so fulfilled according to the database, the order accepted. If the database indicates the order cannot be satisfied it is rejected t44] and such information (acceptance or rejection) is communicated to the order acceptance process of the CCS (Fig. 6).
Referring to Fig. 5, credit data that is separated during the order packet process is sent to the credit processing software of the CCS. The credit data t33] containing the information on the consumer, the type of credit card in use, the credit limits of the card (collectively the authorization data [50]), and the total purchase price tS~] are divided into the data format necessary to communicate with the external credit database in question. The CCS credit communication module t52]
allows this interaction with the external credit authorization network ~53] to take place.
Once the external credit authorization network has reviewed the authorization and total price data, it communicates its determination back to the CCS via the credit communications module t52]. The CCS credit data processing software takes the incoming credit data and determines if the credit for the individual in question has been approved t54]. The results of this credit approval process are communicated to the CCS order acceptance process (Fig. 6).
Referring next to Fig. 6, the CCS order acceptance process makes two determinations. First, the CCS determines if products/services are available t60]. If not, the order is rejected t62] and the CCS so communicates to the OCT via the OCT
communications module t30].
If the product or service is available, the CCS determines if credit for the purchase has been approved. If credit has not been approved, the order is rejected t62] and the rejection is communicated to the OCT via the OCT communications nodule t30].
'~ 3 20~0~
If credit has been approved, the CCS proceeds to the order ~acceptance sequence t63] and communicates the order acceptance and confirming information to the OCT via the OCT communications module t30].
Because the CCS contains internal databases of products and services, it also performs an inventory management service to those merchants who subscribe to the automated order and payment system. Thus an added capability of the invention is to provide merchants with inventory reports concerning their goods shipped and on hand as well as other inventory control features.
In summary, this process selects the merchant/supplier, confirms the availability of inventory to fulfill the sale, confirms the price, method of payment, and credit status of the consumer as well as the delivery date and method of delivery.
` 201~6 - How To Use When a consumer wants to place an order for products/
services the consumer activates the OCT by pressing a function key on the OCT key pad. The consumer is then prompted through a series of steps that are displayed on the OCT display screen.
These steps lead the consumer through the process required in order to complete an order. Referring to Fig. 7, these steps include but are not limited to the following:
1. Press the function key to activate the OCT t70].
2. The consumer is prompted to scan the optical reader over the company identification code printed or transmitted in the advertisement t71].
3. The consumer is next prompted to scan the optical reader over the product(s) identification code(s) listed in the advertisement and which the consumer desires to order t72].
4. The consumer is prompted to enter the form of payment using the payment input means of the terminal. For example the user is directed to pass a credit card through the magnetic stripe reader of the terminal t73].
'` 3 2a~08~6 It is important to note that step 4 is accomplished by the OCT reading such information from the credit card in use. Such information will be present in the magnetic stripe, optical storage media or microchip on the credit card in use. It is an objective of this invention to provide a means of reading all such credit cards.
'` 3 2a~08~6 It is important to note that step 4 is accomplished by the OCT reading such information from the credit card in use. Such information will be present in the magnetic stripe, optical storage media or microchip on the credit card in use. It is an objective of this invention to provide a means of reading all such credit cards.
5. The consumer is next prompted to enter data concerning the address to which the consumer wishes the goods to be shipped if different from that stored on the credit card in use. This information is entered via the alphanumeric key pad of the OCT
t74].
t74].
6. When this order entry process is completed, the consumer activates the communication capability of the OCT by causing the OCT to be connected to a telephone system or other transmission medium and depressing a nsend" key t75]. At this point the OCT will dial a preprogrammed telephone number and transmit the order to the CCS. The information containing the order or orders, payment method, shipping addresses, and preferred method of deIivery for each order (the order packet) is then processed by the CCS.
~ i 2 ~
~ i 2 ~
7. The CCS, via its internal software, accepts the order packet data t76], divides the data into order data t77] and credit data t78] performs the necessary analysis and communications to accept or reject the order t79], communicates the results to the OCT in question t80].
8. Once the order acceptance is communicated to the OCT, the consumer has a final opportunity to place the order or reject it t81] by so notifying the CCS via the OCT keypad input.
9. If the order is accepted by the consumer, it is placed by the CCS t82].
10. Once the order is placed, it is subsequently delivered to the consumer, or is filled for consumer pick-up on the date and at the time desired.
How to Use when Visually and/or Mobility-Handicapped When a handicapped consumer wants to place an order for products/services, the consumer performs the following actions:
1. Activate the OCT by speaking an appropriate command into the OCT microphone t70].
- 2 a ~ 6 2. The consumer is prompted by the OCT voice synthesizer ~ to orally enter the company name that has been obtained from the advertising source that has been modified for use by the handicapped [71]. (e.g., Braille imprinting).
3. The consumer is prompted by the OCT voice synthesizer to orally enter the products/services and the price of those products and services desired t72].
4. The consumer is prompted by the OCT voice synthesizer to orally enter the form of payment using the payment input means of the OCT. For example, the user is prompted to pass a credit card through the magnetic stripe reader of the OCT t73] If the consumer is unable to perform this task because of a particular handicap, the consumer will use the voice input means of the OCT
to describe the payment method. Any special payments arrangements can be programmed into the OCT memory during the installation process.
- The remaining operations of the product ordering and approval process proceed in the same fashion as previously described. Input and output during the ordering process can be achieved with any of the above described input or output sources (i.e. printer, voice synthesizer, alphanumeric display).
2~10~46 While a specific embodiment of the invention has been ~discussed in the preceding sections, the invention should be viewed broadly and limited only by the scope of the appended claims.
How to Use when Visually and/or Mobility-Handicapped When a handicapped consumer wants to place an order for products/services, the consumer performs the following actions:
1. Activate the OCT by speaking an appropriate command into the OCT microphone t70].
- 2 a ~ 6 2. The consumer is prompted by the OCT voice synthesizer ~ to orally enter the company name that has been obtained from the advertising source that has been modified for use by the handicapped [71]. (e.g., Braille imprinting).
3. The consumer is prompted by the OCT voice synthesizer to orally enter the products/services and the price of those products and services desired t72].
4. The consumer is prompted by the OCT voice synthesizer to orally enter the form of payment using the payment input means of the OCT. For example, the user is prompted to pass a credit card through the magnetic stripe reader of the OCT t73] If the consumer is unable to perform this task because of a particular handicap, the consumer will use the voice input means of the OCT
to describe the payment method. Any special payments arrangements can be programmed into the OCT memory during the installation process.
- The remaining operations of the product ordering and approval process proceed in the same fashion as previously described. Input and output during the ordering process can be achieved with any of the above described input or output sources (i.e. printer, voice synthesizer, alphanumeric display).
2~10~46 While a specific embodiment of the invention has been ~discussed in the preceding sections, the invention should be viewed broadly and limited only by the scope of the appended claims.
Claims (10)
1. An-automated order and payment system which comprises:
a plurality of remote programmable data input\output terminals, and a central data processor, each one of said plurality of remote terminals comprising:
an optical reader for optically scanning and producing first data representative of visually displayed product or service identification code information;
a payment card reader for inputting payment card information stored on any one of a plurality of user's different payment cards, including means for producing second data representative of such payment card information;
integral memory means for temporarily storing the first data representative of the optically scanned identification code information and the second data representative of the payment card information; and integral communication means for transmitting the first and second data to said central data processor, subsequent to storage of the first and second data in the integral memory means; and additional integral memory means for storing computer programs for controlling operation of at least the optical reader, the payment card reader, the integral memory means and the integral communication means;
said central data processor comprising:
first central communication means for receiving the transmission of first and second data from the integral communication means of the remote terminals;
order pricing means for calculating an order cost to the user based upon at least the first data received from the remote terminals by the first central communication means;
second central communication means for transmitting the second data and order cost to an external database, and for receiving payment authorization information therefrom;
order confirmation means for providing to the remote terminal, subsequent to receipt of the payment authorization from the external database, a request for the user's confirmation that a product or service represented by the first data should be ordered;
and third central communication means for transmitting at least the first data and the payment authorization information to a product\service provider in accordance with the first data, in response to receipt by the central data processor of an order confirmation message from the remote terminal.
a plurality of remote programmable data input\output terminals, and a central data processor, each one of said plurality of remote terminals comprising:
an optical reader for optically scanning and producing first data representative of visually displayed product or service identification code information;
a payment card reader for inputting payment card information stored on any one of a plurality of user's different payment cards, including means for producing second data representative of such payment card information;
integral memory means for temporarily storing the first data representative of the optically scanned identification code information and the second data representative of the payment card information; and integral communication means for transmitting the first and second data to said central data processor, subsequent to storage of the first and second data in the integral memory means; and additional integral memory means for storing computer programs for controlling operation of at least the optical reader, the payment card reader, the integral memory means and the integral communication means;
said central data processor comprising:
first central communication means for receiving the transmission of first and second data from the integral communication means of the remote terminals;
order pricing means for calculating an order cost to the user based upon at least the first data received from the remote terminals by the first central communication means;
second central communication means for transmitting the second data and order cost to an external database, and for receiving payment authorization information therefrom;
order confirmation means for providing to the remote terminal, subsequent to receipt of the payment authorization from the external database, a request for the user's confirmation that a product or service represented by the first data should be ordered;
and third central communication means for transmitting at least the first data and the payment authorization information to a product\service provider in accordance with the first data, in response to receipt by the central data processor of an order confirmation message from the remote terminal.
2. The automated order and payment system according to claim 1, wherein the payment card reader of at least one remote programmable data input\output terminal comprises a magnetic reader for reading information from magnetic stripes on payment cards.
3. The automated order and payment system according to claim 1, wherein the payment card reader of at least one remote programmable data input\output terminal comprises a microchip reader for reading information from microchips embedded in payment cards.
4. The automated order and payment system according to claim 1, wherein the payment card reader of at least one remote programmable data input\output terminal comprises a laser optical data reader for reading information that is optically stored on payment cards.
5. The automated order and payment system according to claim 1, wherein the payment card reader of at least one remote programmable data input\output terminal comprises speech processing means for causing oral instructions to be stored and used as at least one of the first and second data.
6. The automated order and payment system according to claim 1, wherein the first central communication means communicates with multiple remote programmable data input\output terminals over a plurality of transmission media.
7. The automated order and payment system according to claim 1, the central data processor further including a data base of information concerning availability of products and services from merchant\suppliers of said products and services.
8. The automated order and payment system according to claim 7, the central data processor further including means for providing a message to a remote terminal indicating rejection of an order, or part of an order, based upon availability\non-availability of the products or services corresponding to the first data.
9. A process for rapidly ordering and paying for goods and services comprising:
a consumer's optically inputting product or service identification codes used to identify merchants and goods\services desired to be purchased by the consumer, into memory of a remote programmable data input\output terminal, the consumer's entering of payment data into said memory by placing a payment card into a payment card reader integral with the remote terminal, subsequently transmitting said identification codes and payment data to a central data processor, verifying by the central data processor that the product or services corresponding to the identification codes are available;
transmitting the payment data from the central data processor to an external database associated with the payment data;
the central data processors's receiving payment authorization data from the external database;
notifying the consumer of availability of and payment authorization for, or rejection of, the desired purchase, and upon order confirmation by the consumer, delivery of the goods or services ordered to the consumer by pre-arranged parameters or selectively designated by the consumer at the time of sale.
a consumer's optically inputting product or service identification codes used to identify merchants and goods\services desired to be purchased by the consumer, into memory of a remote programmable data input\output terminal, the consumer's entering of payment data into said memory by placing a payment card into a payment card reader integral with the remote terminal, subsequently transmitting said identification codes and payment data to a central data processor, verifying by the central data processor that the product or services corresponding to the identification codes are available;
transmitting the payment data from the central data processor to an external database associated with the payment data;
the central data processors's receiving payment authorization data from the external database;
notifying the consumer of availability of and payment authorization for, or rejection of, the desired purchase, and upon order confirmation by the consumer, delivery of the goods or services ordered to the consumer by pre-arranged parameters or selectively designated by the consumer at the time of sale.
10. The process for automated ordering of products and services according to claim 9, wherein the payment data are derived from a selection of at least one of the following cards: a microchip payment card, a magnetic storage payment card, and optical data storage payment card.
Priority Applications (3)
Application Number | Priority Date | Filing Date | Title |
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US07/221,536 US4947028A (en) | 1988-07-19 | 1988-07-19 | Automated order and payment system |
CA002010846A CA2010846C (en) | 1988-07-19 | 1990-02-23 | Automated order and payment system |
EP90302004A EP0446500B1 (en) | 1988-07-19 | 1990-02-26 | Automated order and payment system |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
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US07/221,536 US4947028A (en) | 1988-07-19 | 1988-07-19 | Automated order and payment system |
CA002010846A CA2010846C (en) | 1988-07-19 | 1990-02-23 | Automated order and payment system |
Publications (2)
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CA2010846A1 CA2010846A1 (en) | 1991-08-23 |
CA2010846C true CA2010846C (en) | 1995-10-31 |
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CA002010846A Expired - Lifetime CA2010846C (en) | 1988-07-19 | 1990-02-23 | Automated order and payment system |
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CA (1) | CA2010846C (en) |
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EP0446500A1 (en) | 1991-09-18 |
EP0446500B1 (en) | 1999-04-14 |
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