CA2138170A1 - Service Platform - Google Patents
Service PlatformInfo
- Publication number
- CA2138170A1 CA2138170A1 CA 2138170 CA2138170A CA2138170A1 CA 2138170 A1 CA2138170 A1 CA 2138170A1 CA 2138170 CA2138170 CA 2138170 CA 2138170 A CA2138170 A CA 2138170A CA 2138170 A1 CA2138170 A1 CA 2138170A1
- Authority
- CA
- Canada
- Prior art keywords
- speech
- processor
- control
- line interface
- bus
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
- H04Q3/0029—Provisions for intelligent networking
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
- H04Q3/0062—Provisions for network management
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
- H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
- H04M2201/60—Medium conversion
Abstract
A service platform for the provision of automated speech based services over a telephone network comprises a speech processor including associated memory, to provide at least one of speech recognition, speaker recognition, speaker verification, speech synthesis; line interface means for terminating a number of telephony channels of the network; a speech bus to carry speech signals between the line interface means and the speech processor;
a control processor to control the routing of speech signals over the speech bus; a control bus connecting the control means with the speech processor and the line interface; a separate memory holding speech processing software; and a data link connecting the memory means with the speech processing means and operable to load programs into the speech processor during run time in the event that the appropriate software does not exist on the speech processor in a free state.
a control processor to control the routing of speech signals over the speech bus; a control bus connecting the control means with the speech processor and the line interface; a separate memory holding speech processing software; and a data link connecting the memory means with the speech processing means and operable to load programs into the speech processor during run time in the event that the appropriate software does not exist on the speech processor in a free state.
Applications Claiming Priority (4)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GB929212669A GB9212669D0 (en) | 1992-06-15 | 1992-06-15 | Speech processor |
GB9212699.4 | 1992-06-15 | ||
GB9212669.7 | 1992-06-15 | ||
GB929212699A GB9212699D0 (en) | 1992-06-15 | 1992-06-15 | Resource allocation |
Publications (2)
Publication Number | Publication Date |
---|---|
CA2138170A1 true CA2138170A1 (en) | 1993-12-23 |
CA2138170C CA2138170C (en) | 1998-11-10 |
Family
ID=26301069
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CA002138170A Expired - Fee Related CA2138170C (en) | 1992-06-15 | 1993-06-15 | Service platform |
Country Status (16)
Country | Link |
---|---|
US (2) | US5581600A (en) |
EP (1) | EP0702873B1 (en) |
JP (1) | JP3745365B2 (en) |
AU (1) | AU664105B2 (en) |
CA (1) | CA2138170C (en) |
DE (1) | DE69314353T2 (en) |
DK (1) | DK0702873T3 (en) |
ES (1) | ES2111160T3 (en) |
FI (1) | FI945871A (en) |
GB (1) | GB2282733B (en) |
HK (1) | HK105797A (en) |
NO (1) | NO944856L (en) |
NZ (1) | NZ253277A (en) |
PL (1) | PL171980B1 (en) |
SG (1) | SG47734A1 (en) |
WO (1) | WO1993026113A1 (en) |
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5987107A (en) * | 1994-03-02 | 1999-11-16 | British Telecommunications Public Limited Company | Charging for usage of a telecommunications network |
Families Citing this family (77)
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US8117298B1 (en) | 1996-02-26 | 2012-02-14 | Graphon Corporation | Multi-homed web server |
AU3086497A (en) | 1996-06-25 | 1999-01-04 | Telecom Ptt | System and method for coding and broadcasting voice data |
DE19635754A1 (en) * | 1996-09-03 | 1998-03-05 | Siemens Ag | Speech processing system and method for speech processing |
US6199076B1 (en) * | 1996-10-02 | 2001-03-06 | James Logan | Audio program player including a dynamic program selection controller |
US6112237A (en) * | 1996-11-26 | 2000-08-29 | Global Maintech, Inc. | Electronic monitoring system and method for externally monitoring processes in a computer system |
US6411696B1 (en) * | 1996-12-31 | 2002-06-25 | Intel Corporation | System for finding a user with a preferred communication mechanism |
US6775264B1 (en) | 1997-03-03 | 2004-08-10 | Webley Systems, Inc. | Computer, internet and telecommunications based network |
US6094476A (en) * | 1997-03-24 | 2000-07-25 | Octel Communications Corporation | Speech-responsive voice messaging system and method |
JP2002511960A (en) * | 1997-04-10 | 2002-04-16 | アルカテル ユーエスエー ソーシング リミティド パートナーシップ | Carrier card interface to daughter board |
GB2325110B (en) * | 1997-05-06 | 2002-10-16 | Ibm | Voice processing system |
GB2325112B (en) * | 1997-05-06 | 2002-07-31 | Ibm | Voice processing system |
US6847717B1 (en) * | 1997-05-27 | 2005-01-25 | Jbc Knowledge Ventures, L.P. | Method of accessing a dial-up service |
US9978373B2 (en) | 1997-05-27 | 2018-05-22 | Nuance Communications, Inc. | Method of accessing a dial-up service |
US7630895B2 (en) | 2000-01-21 | 2009-12-08 | At&T Intellectual Property I, L.P. | Speaker verification method |
US6226376B1 (en) | 1997-08-20 | 2001-05-01 | At&T Corp. | Method and apparatus for reusing service circuit resources in a telecommunications network |
US6047391A (en) * | 1997-09-29 | 2000-04-04 | Honeywell International Inc. | Method for strong partitioning of a multi-processor VME backplane bus |
US6249761B1 (en) * | 1997-09-30 | 2001-06-19 | At&T Corp. | Assigning and processing states and arcs of a speech recognition model in parallel processors |
US6055505A (en) * | 1997-12-30 | 2000-04-25 | U S West, Inc. | Automatic customer notification system and method |
CA2236525C (en) * | 1998-05-01 | 2003-07-15 | Mitel Corporation | Method and apparatus for migrating embedded pbx system to personal computer |
US6208657B1 (en) * | 1998-01-07 | 2001-03-27 | Mci Communications Corporation | Programmable gateway for a virtual bearer channel platform |
US6647111B1 (en) | 1998-05-07 | 2003-11-11 | Mci Communications Corporation | System for executing advanced interactive voice response services using service-independent building blocks |
US6389126B1 (en) | 1998-05-07 | 2002-05-14 | Mci Communications Corporation | Service provisioning system for interactive voice response services |
US6427002B2 (en) | 1998-05-07 | 2002-07-30 | Worldcom, Inc. | Advanced interactive voice response service node |
US6493353B2 (en) | 1998-05-07 | 2002-12-10 | Mci Communications Corporation | Communications signaling gateway and system for an advanced service node |
US6418205B2 (en) | 1998-05-07 | 2002-07-09 | Mci Communications Corporation | Call and circuit state machine for a transaction control layer of a communications signaling gateway |
US6496567B1 (en) * | 1998-05-07 | 2002-12-17 | Mci Communications Corporation | Interactive voice response service node with advanced resource management |
US6366658B1 (en) | 1998-05-07 | 2002-04-02 | Mci Communications Corporation | Telecommunications architecture for call center services using advanced interactive voice responsive service node |
US6229880B1 (en) * | 1998-05-21 | 2001-05-08 | Bell Atlantic Network Services, Inc. | Methods and apparatus for efficiently providing a communication system with speech recognition capabilities |
EP0964562A1 (en) | 1998-06-10 | 1999-12-15 | Sun Microsystems, Inc. | Telephony control mechanism |
EP0964565A1 (en) * | 1998-06-10 | 1999-12-15 | Sun Microsystems, Inc. | Call handling mechanism |
US6279125B1 (en) * | 1998-06-24 | 2001-08-21 | Micron Technology, Inc. | Computer system diagnostics |
US6493433B2 (en) * | 1998-07-07 | 2002-12-10 | Mci Communications Corporation | Multi-threaded database system for an interactive voice response platform |
US6477486B1 (en) * | 1998-09-10 | 2002-11-05 | Dell Usa, L.P. | Automatic location determination of devices under test |
DE19843187A1 (en) * | 1998-09-14 | 1999-08-05 | Mannesmann Ag | Setting up telecommunication connection between caller and called subscriber |
WO2000016202A1 (en) * | 1998-09-16 | 2000-03-23 | Sony Electronics Inc. | Apparatus and method to efficiently implement a switch architecture for a multiprocessor system |
US6606598B1 (en) | 1998-09-22 | 2003-08-12 | Speechworks International, Inc. | Statistical computing and reporting for interactive speech applications |
US6405170B1 (en) * | 1998-09-22 | 2002-06-11 | Speechworks International, Inc. | Method and system of reviewing the behavior of an interactive speech recognition application |
CN1338170A (en) * | 1998-12-29 | 2002-02-27 | 尤尼斯菲亚撒鲁森公司 | Method and apparatus for provisioning inter-machine trunks |
US7100000B1 (en) * | 1999-05-28 | 2006-08-29 | International Business Machines Corporation | System and methods for processing audio using multiple speech technologies |
WO2000077773A1 (en) * | 1999-06-15 | 2000-12-21 | Genologic Gmbh | Method and device for automatic speech recognition, speaker identification and voice output |
US6600814B1 (en) | 1999-09-27 | 2003-07-29 | Unisys Corporation | Method, apparatus, and computer program product for reducing the load on a text-to-speech converter in a messaging system capable of text-to-speech conversion of e-mail documents |
US6608887B1 (en) * | 1999-11-30 | 2003-08-19 | Unisys Corporation | Voice messaging system with ability to prevent hung calls |
US6721705B2 (en) | 2000-02-04 | 2004-04-13 | Webley Systems, Inc. | Robust voice browser system and voice activated device controller |
US7516190B2 (en) | 2000-02-04 | 2009-04-07 | Parus Holdings, Inc. | Personal voice-based information retrieval system |
AU2001239880A1 (en) * | 2000-02-25 | 2001-09-03 | Pulsar Communications, Inc. | Apparatus and method for providing enhanced telecommunications services |
CN1411579A (en) * | 2000-03-07 | 2003-04-16 | 欧伊朋公司 | Method and apparatus for distributing multi-lingual speech over digital network |
US7020766B1 (en) * | 2000-05-30 | 2006-03-28 | Intel Corporation | Processing essential and non-essential code separately |
US6654722B1 (en) * | 2000-06-19 | 2003-11-25 | International Business Machines Corporation | Voice over IP protocol based speech system |
US6714556B1 (en) * | 2000-07-17 | 2004-03-30 | Advanced Micro Devices, Inc. | In-band management of a stacked group of switches by a single CPU |
US7424636B1 (en) * | 2000-08-10 | 2008-09-09 | Alcatel Lucent | Method and apparatus for controlling a clock signal of a line card circuit |
US20030035430A1 (en) * | 2000-10-03 | 2003-02-20 | Junaid Islam | Programmable network device |
US6763093B2 (en) * | 2000-12-14 | 2004-07-13 | Nortel Networks Limited | Application based queuing via an H.323/SIP interface |
US7301933B1 (en) * | 2000-12-22 | 2007-11-27 | Cisco Technology, Inc. | Delivery of a service program to a digital signal processor within a multiservice processing system |
DE10119202B4 (en) * | 2001-04-19 | 2007-09-06 | Siemens Ag | Device and electronic system to compensate for propagation time fluctuations |
EP1309159A1 (en) * | 2001-10-30 | 2003-05-07 | Hewlett-Packard Company | Data processing system and method |
EP1309142B1 (en) * | 2001-10-30 | 2007-06-20 | Hewlett-Packard Company | Communication system and method |
DE60139485D1 (en) * | 2001-10-31 | 2009-09-17 | Hewlett Packard Co | Apparatus and method for data processing |
US20030229588A1 (en) * | 2002-06-05 | 2003-12-11 | Pitney Bowes Incorporated | Voice enabled electronic bill presentment and payment system |
US7539183B2 (en) * | 2002-06-24 | 2009-05-26 | Emerson Network Power - Embedded Computing, Inc. | Multi-service platform system and method |
US6968413B2 (en) | 2002-10-07 | 2005-11-22 | International Business Machines Corporation | Method and system for configuring terminators in a serial communication system |
US20040078506A1 (en) * | 2002-10-16 | 2004-04-22 | Henry Wong | VME multi-service platform system and method |
US8250202B2 (en) * | 2003-01-04 | 2012-08-21 | International Business Machines Corporation | Distributed notification and action mechanism for mirroring-related events |
DE10333896A1 (en) * | 2003-07-22 | 2005-02-10 | Deutsche Telekom Ag | Method and system for providing hands-free functionality in mobile telecommunication terminals |
DE602005014446D1 (en) * | 2004-02-12 | 2009-06-25 | Nxp Bv | TUNG WITH IO CONNECTIONS |
US7817394B2 (en) * | 2004-07-28 | 2010-10-19 | Intel Corporation | Systems, apparatus and methods capable of shelf management |
US7110949B2 (en) * | 2004-09-13 | 2006-09-19 | At&T Knowledge Ventures, L.P. | System and method for analysis and adjustment of speech-enabled systems |
US7043435B2 (en) * | 2004-09-16 | 2006-05-09 | Sbc Knowledgfe Ventures, L.P. | System and method for optimizing prompts for speech-enabled applications |
US20080069327A1 (en) * | 2005-02-08 | 2008-03-20 | Kingsley Christopher G | Apparatus and method for providing enhanced telecommunications services |
US20100049942A1 (en) | 2008-08-20 | 2010-02-25 | John Kim | Dragonfly processor interconnect network |
JP5860670B2 (en) | 2010-11-05 | 2016-02-16 | インテル コーポレイション | Table-driven routing in a Dragonfly processor interconnect network |
JP5913912B2 (en) * | 2010-11-05 | 2016-04-27 | インテル コーポレイション | Innovative Adaptive Routing in Dragonfly Processor Interconnect Network |
US20130117744A1 (en) * | 2011-11-03 | 2013-05-09 | Ocz Technology Group, Inc. | Methods and apparatus for providing hypervisor-level acceleration and virtualization services |
US9141529B2 (en) * | 2012-08-14 | 2015-09-22 | OCZ Storage Solutions Inc. | Methods and apparatus for providing acceleration of virtual machines in virtual environments |
US9536521B2 (en) | 2014-06-30 | 2017-01-03 | Xerox Corporation | Voice recognition |
CN109981491B (en) * | 2019-03-29 | 2021-08-06 | 新华三技术有限公司 | Exception handling method and interface board |
Family Cites Families (10)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
GB8326718D0 (en) * | 1983-10-06 | 1983-11-09 | British Telecomm | Announcement system |
US4663777A (en) * | 1984-12-17 | 1987-05-05 | Charles Szeto | Apparatus for controlling digital voice recording and playback over telephone lines and adapted for use with standard host computers |
US4873714A (en) * | 1985-11-26 | 1989-10-10 | Kabushiki Kaisha Toshiba | Speech recognition system with an accurate recognition function |
GB8702910D0 (en) * | 1987-02-10 | 1987-03-18 | British Telecomm | Multi-user speech recognition system |
US4955054A (en) * | 1988-10-05 | 1990-09-04 | Precision Software Incorporated | Integrated telecommunication system with improved digital voice response |
US5125024A (en) * | 1990-03-28 | 1992-06-23 | At&T Bell Laboratories | Voice response unit |
US5165095A (en) * | 1990-09-28 | 1992-11-17 | Texas Instruments Incorporated | Voice telephone dialing |
US5193110A (en) * | 1990-10-09 | 1993-03-09 | Boston Technology, Incorporated | Integrated services platform for telephone communication system |
US5185781A (en) * | 1990-10-12 | 1993-02-09 | At&T Bell Laboratories | Automation of telephone operator assistance calls |
US5479498A (en) * | 1990-12-11 | 1995-12-26 | Octel Communications Corporation | Digital line card having universal port for upgrading electronic messaging system |
-
1993
- 1993-06-15 AU AU43475/93A patent/AU664105B2/en not_active Ceased
- 1993-06-15 JP JP50130194A patent/JP3745365B2/en not_active Expired - Fee Related
- 1993-06-15 DE DE69314353T patent/DE69314353T2/en not_active Expired - Lifetime
- 1993-06-15 CA CA002138170A patent/CA2138170C/en not_active Expired - Fee Related
- 1993-06-15 NZ NZ253277A patent/NZ253277A/en unknown
- 1993-06-15 GB GB9425371A patent/GB2282733B/en not_active Expired - Fee Related
- 1993-06-15 US US08/211,161 patent/US5581600A/en not_active Expired - Lifetime
- 1993-06-15 EP EP93913374A patent/EP0702873B1/en not_active Expired - Lifetime
- 1993-06-15 DK DK93913374.0T patent/DK0702873T3/en active
- 1993-06-15 WO PCT/GB1993/001273 patent/WO1993026113A1/en active IP Right Grant
- 1993-06-15 ES ES93913374T patent/ES2111160T3/en not_active Expired - Lifetime
- 1993-06-15 PL PL93302371A patent/PL171980B1/en not_active IP Right Cessation
- 1993-06-15 SG SG1996004104A patent/SG47734A1/en unknown
-
1994
- 1994-12-14 FI FI945871A patent/FI945871A/en unknown
- 1994-12-14 NO NO944856A patent/NO944856L/en not_active Application Discontinuation
-
1996
- 1996-11-08 US US08/745,687 patent/US5881135A/en not_active Expired - Lifetime
-
1997
- 1997-06-26 HK HK105797A patent/HK105797A/en not_active IP Right Cessation
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5987107A (en) * | 1994-03-02 | 1999-11-16 | British Telecommunications Public Limited Company | Charging for usage of a telecommunications network |
Also Published As
Publication number | Publication date |
---|---|
ES2111160T3 (en) | 1998-03-01 |
DE69314353T2 (en) | 1998-03-05 |
AU664105B2 (en) | 1995-11-02 |
JPH08501192A (en) | 1996-02-06 |
SG47734A1 (en) | 1998-04-17 |
US5581600A (en) | 1996-12-03 |
HK105797A (en) | 1997-08-22 |
EP0702873B1 (en) | 1997-10-01 |
NZ253277A (en) | 1996-07-26 |
PL302371A1 (en) | 1994-07-25 |
GB2282733B (en) | 1996-08-14 |
GB2282733A (en) | 1995-04-12 |
JP3745365B2 (en) | 2006-02-15 |
GB9425371D0 (en) | 1995-02-15 |
WO1993026113A1 (en) | 1993-12-23 |
US5881135A (en) | 1999-03-09 |
NO944856D0 (en) | 1994-12-14 |
CA2138170C (en) | 1998-11-10 |
EP0702873A1 (en) | 1996-03-27 |
NO944856L (en) | 1995-02-14 |
PL171980B1 (en) | 1997-07-31 |
DK0702873T3 (en) | 1998-05-11 |
AU4347593A (en) | 1994-01-04 |
DE69314353D1 (en) | 1997-11-06 |
FI945871A0 (en) | 1994-12-14 |
FI945871A (en) | 1995-02-09 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
EEER | Examination request | ||
MKLA | Lapsed |