CA2167623A1 - Method and Apparatus for Prioritizing Telephone Calls - Google Patents

Method and Apparatus for Prioritizing Telephone Calls

Info

Publication number
CA2167623A1
CA2167623A1 CA2167623A CA2167623A CA2167623A1 CA 2167623 A1 CA2167623 A1 CA 2167623A1 CA 2167623 A CA2167623 A CA 2167623A CA 2167623 A CA2167623 A CA 2167623A CA 2167623 A1 CA2167623 A1 CA 2167623A1
Authority
CA
Canada
Prior art keywords
call
caller
priority
database
recipient
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA2167623A
Other languages
French (fr)
Other versions
CA2167623C (en
Inventor
Mark J. Foladare
Shelley B. Goldman
Nancy S. Murray
David Phillip Silverman
Roy Philip Weber
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
AT&T Corp
Original Assignee
AT&T Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by AT&T Corp filed Critical AT&T Corp
Publication of CA2167623A1 publication Critical patent/CA2167623A1/en
Application granted granted Critical
Publication of CA2167623C publication Critical patent/CA2167623C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/22—Automatic class or number identification arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42059—Making use of the calling party identifier
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42085—Called party identification service
    • H04M3/42102—Making use of the called party identifier
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13091—CLI, identification of calling line
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13103—Memory
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13141—Hunting for free outlet, circuit or channel
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13176—Common channel signaling, CCS7
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13204—Protocols
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1325—Priority service
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13256—Call screening
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13282—Call forward, follow-me, call diversion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13547—Indexing scheme relating to selecting arrangements in general and for multiplex systems subscriber, e.g. profile, database, database access
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/72—Finding out and indicating number of calling subscriber

Abstract

A method and apparatus for prioritizing telephone calls that allow the caller to specify priority criteria relating to a call and the recipient to specify priority criteria relating to the treatment of incoming calls. The caller designates a priority of the call. The caller's satisfied priority is stored in a database in the telephone service provider's network, is retrieved from the database when the caller placer a call, and is transmitted with the call through the telephone network. The call recipient designates specified priority criteria for incoming calls.
The call recipient's specified priority criteria are stored in a database and retrieved from the database in response to incoming calls. The treatment of a call, i.e. connection, termination or redirection, is based on comparison of the caller' s priority and t:he call recipient' s specified priority criteria.
CA002167623A 1995-02-07 1996-01-19 Method and apparatus for prioritizing telephone calls Expired - Fee Related CA2167623C (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US08/385,004 US5625680A (en) 1995-02-07 1995-02-07 Method and apparatus for prioritizing telephone calls
US385,004 1995-02-07

Publications (2)

Publication Number Publication Date
CA2167623A1 true CA2167623A1 (en) 1996-08-08
CA2167623C CA2167623C (en) 2000-05-16

Family

ID=23519645

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002167623A Expired - Fee Related CA2167623C (en) 1995-02-07 1996-01-19 Method and apparatus for prioritizing telephone calls

Country Status (6)

Country Link
US (2) US5625680A (en)
EP (1) EP0726669A3 (en)
JP (1) JP3789536B2 (en)
CN (1) CN1135134A (en)
CA (1) CA2167623C (en)
SG (1) SG73359A1 (en)

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Also Published As

Publication number Publication date
EP0726669A2 (en) 1996-08-14
CN1135134A (en) 1996-11-06
JPH08251291A (en) 1996-09-27
SG73359A1 (en) 2000-06-20
JP3789536B2 (en) 2006-06-28
EP0726669A3 (en) 1998-08-12
US6018572A (en) 2000-01-25
CA2167623C (en) 2000-05-16
US5625680A (en) 1997-04-29

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Legal Events

Date Code Title Description
EEER Examination request
MKLA Lapsed

Effective date: 20160119