CA2192501A1 - Universal Message Storage System - Google Patents

Universal Message Storage System

Info

Publication number
CA2192501A1
CA2192501A1 CA2192501A CA2192501A CA2192501A1 CA 2192501 A1 CA2192501 A1 CA 2192501A1 CA 2192501 A CA2192501 A CA 2192501A CA 2192501 A CA2192501 A CA 2192501A CA 2192501 A1 CA2192501 A1 CA 2192501A1
Authority
CA
Canada
Prior art keywords
message
storage system
message storage
entity
universal message
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA2192501A
Other languages
French (fr)
Other versions
CA2192501C (en
Inventor
Mark Alan Jones
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
AT&T Corp
Original Assignee
AT&T Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by AT&T Corp filed Critical AT&T Corp
Publication of CA2192501A1 publication Critical patent/CA2192501A1/en
Application granted granted Critical
Publication of CA2192501C publication Critical patent/CA2192501C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/06Message adaptation to terminal or network requirements
    • H04L51/066Format adaptation, e.g. format conversion or compression
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21Monitoring or handling of messages
    • H04L51/224Monitoring or handling of messages providing notification on incoming messages, e.g. pushed notifications of received messages

Abstract

A message storage system, for use with a communication network and in which a network presence is provided for an entity, stores a message from a sender to the network presence. The message storage system accepts a query including a specified property, and generates a mailbox including the stored message when one of the message properties is the specified property. The message storage system obtains proxy objects from a proxy storage. A software agent processes the stored message in accordance with a processing preference included in attributes associated with the entity.
CA002192501A 1995-12-29 1996-12-10 Universal message storage system Expired - Fee Related CA2192501C (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US581,653 1995-12-29
US08/581,653 US5832221A (en) 1995-12-29 1995-12-29 Universal message storage system

Publications (2)

Publication Number Publication Date
CA2192501A1 true CA2192501A1 (en) 1997-06-30
CA2192501C CA2192501C (en) 1999-11-23

Family

ID=24326037

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002192501A Expired - Fee Related CA2192501C (en) 1995-12-29 1996-12-10 Universal message storage system

Country Status (5)

Country Link
US (1) US5832221A (en)
EP (1) EP0782304B1 (en)
JP (1) JPH09233118A (en)
CA (1) CA2192501C (en)
DE (1) DE69632121T2 (en)

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Also Published As

Publication number Publication date
CA2192501C (en) 1999-11-23
DE69632121T2 (en) 2005-03-03
EP0782304A2 (en) 1997-07-02
EP0782304B1 (en) 2004-04-07
JPH09233118A (en) 1997-09-05
DE69632121D1 (en) 2004-05-13
EP0782304A3 (en) 2000-06-14
US5832221A (en) 1998-11-03

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Effective date: 20121210