CA2220945A1 - Telephony based delivery system of messages containing selected greetings - Google Patents

Telephony based delivery system of messages containing selected greetings

Info

Publication number
CA2220945A1
CA2220945A1 CA2220945A CA2220945A CA2220945A1 CA 2220945 A1 CA2220945 A1 CA 2220945A1 CA 2220945 A CA2220945 A CA 2220945A CA 2220945 A CA2220945 A CA 2220945A CA 2220945 A1 CA2220945 A1 CA 2220945A1
Authority
CA
Canada
Prior art keywords
voice
greeting
attendant
messages
controller
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA2220945A
Other languages
French (fr)
Other versions
CA2220945C (en
Inventor
Kenneth Tsutomu Nakatsu
Michael Edward Brett
William Gerald Love
Suran Sam De Silva
Jean Wu
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nortel Networks Ltd
Original Assignee
Northern Telecom Limited
Nortel Networks Corporation
Kenneth Tsutomu Nakatsu
Michael Edward Brett
William Gerald Love
Suran Sam De Silva
Jean Wu
Nortel Networks Limited
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Northern Telecom Limited, Nortel Networks Corporation, Kenneth Tsutomu Nakatsu, Michael Edward Brett, William Gerald Love, Suran Sam De Silva, Jean Wu, Nortel Networks Limited filed Critical Northern Telecom Limited
Publication of CA2220945A1 publication Critical patent/CA2220945A1/en
Application granted granted Critical
Publication of CA2220945C publication Critical patent/CA2220945C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)

Abstract

The invention constitutes a telephony based electronic voice greeting card service embodied within an adjunct processing system (12) communicatively connected to a toll switching office (26) of a public switched telephone network (10). The voice card system (12) comprises a service controller (14), a storage node (28), an attendant controller (16) and attendant services (18).
The service controller (14) is responsible for automatic processing of incoming and outgoing calls to provide the functionality for capturing new voice card messages, delivering voice card messages and status query of previously captured messages. The storage node (28) provides a database of captured voice card message records, and the attendant controller (16) in conjunction with the attendant services (18) function to provide manual assistance to users. The voice card system allows a person, through use of a telephone, to create customized audio greeting cards by accessing various greetings through a comprehensive menu interface. The person is able to personnalize a greeting by using their own voice to record a personal introduction and good-bye, and has flexibility in scheduling delivery of the greeting to a future point in time.
CA002220945A 1995-05-18 1996-04-10 Telephony based delivery system of messages containing selected greetings Expired - Fee Related CA2220945C (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US44349595A 1995-05-18 1995-05-18
US08/443,495 1995-05-18
PCT/CA1996/000227 WO1996037067A1 (en) 1995-05-18 1996-04-10 Telephony based delivery system of messages containing selected greetings

Publications (2)

Publication Number Publication Date
CA2220945A1 true CA2220945A1 (en) 1996-11-21
CA2220945C CA2220945C (en) 2000-10-24

Family

ID=23761008

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002220945A Expired - Fee Related CA2220945C (en) 1995-05-18 1996-04-10 Telephony based delivery system of messages containing selected greetings

Country Status (5)

Country Link
US (1) US5787151A (en)
EP (1) EP0829158A1 (en)
JP (1) JP3101767B2 (en)
CA (1) CA2220945C (en)
WO (1) WO1996037067A1 (en)

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Also Published As

Publication number Publication date
WO1996037067A1 (en) 1996-11-21
JPH10506772A (en) 1998-06-30
JP3101767B2 (en) 2000-10-23
US5787151A (en) 1998-07-28
EP0829158A1 (en) 1998-03-18
CA2220945C (en) 2000-10-24

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Legal Events

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