DE3783788D1 - Automatisches chronologisches nachrichtenaufzeichnungssystem. - Google Patents

Automatisches chronologisches nachrichtenaufzeichnungssystem.

Info

Publication number
DE3783788D1
DE3783788D1 DE8787302105T DE3783788T DE3783788D1 DE 3783788 D1 DE3783788 D1 DE 3783788D1 DE 8787302105 T DE8787302105 T DE 8787302105T DE 3783788 T DE3783788 T DE 3783788T DE 3783788 D1 DE3783788 D1 DE 3783788D1
Authority
DE
Germany
Prior art keywords
automatic
recording system
message recording
chronological
chronological message
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
DE8787302105T
Other languages
English (en)
Other versions
DE3783788T2 (de
Inventor
James Warren Bourg
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
AT&T Corp
Original Assignee
American Telephone and Telegraph Co Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by American Telephone and Telegraph Co Inc filed Critical American Telephone and Telegraph Co Inc
Publication of DE3783788D1 publication Critical patent/DE3783788D1/de
Application granted granted Critical
Publication of DE3783788T2 publication Critical patent/DE3783788T2/de
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5108Secretarial services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/22Arrangements for supervision, monitoring or testing
    • H04M3/36Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q11/00Selecting arrangements for multiplex systems
    • H04Q11/04Selecting arrangements for multiplex systems for time-division multiplexing
    • H04Q11/0428Integrated services digital network, i.e. systems for transmission of different types of digitised signals, e.g. speech, data, telecentral, television signals
DE8787302105T 1986-03-21 1987-03-11 Automatisches chronologisches nachrichtenaufzeichnungssystem. Expired - Fee Related DE3783788T2 (de)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US06/842,601 US4739509A (en) 1986-03-21 1986-03-21 Automated message chronicling system

Publications (2)

Publication Number Publication Date
DE3783788D1 true DE3783788D1 (de) 1993-03-11
DE3783788T2 DE3783788T2 (de) 1993-08-12

Family

ID=25287768

Family Applications (1)

Application Number Title Priority Date Filing Date
DE8787302105T Expired - Fee Related DE3783788T2 (de) 1986-03-21 1987-03-11 Automatisches chronologisches nachrichtenaufzeichnungssystem.

Country Status (5)

Country Link
US (1) US4739509A (de)
EP (1) EP0238256B1 (de)
JP (1) JP2697819B2 (de)
CA (1) CA1262272A (de)
DE (1) DE3783788T2 (de)

Families Citing this family (23)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4748656A (en) * 1986-03-21 1988-05-31 American Telephone And Telegraph Company Personal computer--as an interface between a telephone station set and a business communication system
US5420852A (en) * 1988-09-29 1995-05-30 American Tel-A-Systems, Inc. Digital switching system connecting buses with incompatible protocols and telephone answering system and private automatic branch exchange with integrated voice and textual message recording
US5062103A (en) * 1988-12-29 1991-10-29 At&T Bell Laboratories Telephone agent call management system
US4988209A (en) * 1988-12-29 1991-01-29 At&T Bell Laboratories Telephone agent management information system
US5023868A (en) * 1988-12-29 1991-06-11 At&T Bell Laboratories Automated call handling apparatus
EP0376525B1 (de) * 1988-12-29 1996-03-06 AT&T Corp. Automatisches Anrufverarbeitungsgerät
DE69128506T2 (de) * 1990-09-05 1998-04-23 Canon Kk Medienverbundkommunikationsanordnung und Verfahren
CA2090165C (en) * 1992-04-01 1997-06-17 Barbara I. Gaechter Network based outbound call management
GB2269722A (en) * 1992-08-14 1994-02-16 Ibm Communications device
WO1994005112A1 (en) 1992-08-25 1994-03-03 Bell Communications Research, Inc. System and method for creating, transferring, and monitoring services in a telecommunication system
US5442690A (en) 1992-08-25 1995-08-15 Bell Communications Research, Inc. Telecommunication service record structure and method of execution
CA2111653A1 (en) * 1993-02-10 1994-08-11 Ellis K. Cave Method and system for unified voice telephone services
EP0631419B1 (de) * 1993-06-22 1996-03-27 Vmx Inc. Elektronisches Mitteilungssystem mit integrierten Sprachnachrichten
US6594688B2 (en) * 1993-10-01 2003-07-15 Collaboration Properties, Inc. Dedicated echo canceler for a workstation
US5535265A (en) * 1993-11-15 1996-07-09 Ast Research, Inc. Method and circuitry for controlling voice mail, call logging and call blocking functions using a modem
US6097791A (en) * 1997-07-15 2000-08-01 Octel Communications Corporation Voice-messaging system with non-user outcalling and auto-provisioning capabilities
AU9458598A (en) * 1997-10-22 1999-05-10 Toto Ltd. Faucet support member
US6816904B1 (en) * 1997-11-04 2004-11-09 Collaboration Properties, Inc. Networked video multimedia storage server environment
GB2332810B (en) * 1997-12-29 2000-05-24 Mitel Corp Telephone call messaging
JPH11275651A (ja) * 1998-03-24 1999-10-08 Nec Saitama Ltd 携帯電話機
DE102004041823B4 (de) * 2004-08-27 2014-03-20 Robert Bosch Gmbh Kommunikationsbaustein mit einem Kommunikationsschnittstellenelement und Kommunikationsschnittstellenelement
US7567568B2 (en) * 2005-05-24 2009-07-28 The Boeing Company Method and apparatus for user identification in computer traffic
US9182874B2 (en) * 2011-01-31 2015-11-10 Dell Products, Lp System and method for out-of-band communication between a remote user and a local user of a server

Family Cites Families (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US3725947A (en) * 1971-09-30 1973-04-03 Computer Management Syst Inc Automatic timekeeping and accounting unit
US4112258A (en) * 1977-10-12 1978-09-05 Bell Telephone Laboratories, Incorporated Communication system using intelligent network processor
GB2019698B (en) * 1978-04-20 1982-04-21 Feedback Ltd Telephone number memory and indicator system
US4404433A (en) * 1981-04-13 1983-09-13 Leon Wheeler Telephone call monitoring apparatus
US4476349A (en) * 1982-03-30 1984-10-09 At&T Bell Laboratories Call message service
US4535198A (en) * 1983-07-18 1985-08-13 At&T Information Systems Inc. Digital terminal keyboard dialing
JPS6052149A (ja) * 1983-09-01 1985-03-25 Nippon Resuko:Kk 電話装置
US4534023A (en) * 1983-10-07 1985-08-06 At&T Information Systems Inc. Plural communication channel protocol support systems
US4559416A (en) * 1983-10-12 1985-12-17 Morgan Industries, Inc. Telephone line activity monitor
JPS60154767A (ja) * 1984-01-25 1985-08-14 Fujitsu Ltd 通話情報自動記録方式
JPS616972A (ja) * 1984-06-21 1986-01-13 Canon Inc 通信装置
US4712230A (en) * 1984-11-15 1987-12-08 Rice John E Monitoring and recording apparatus for connection to a telephone line

Also Published As

Publication number Publication date
EP0238256A2 (de) 1987-09-23
EP0238256B1 (de) 1993-01-27
EP0238256A3 (en) 1989-05-24
DE3783788T2 (de) 1993-08-12
CA1262272A (en) 1989-10-10
JP2697819B2 (ja) 1998-01-14
JPS62231557A (ja) 1987-10-12
US4739509A (en) 1988-04-19

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Legal Events

Date Code Title Description
8364 No opposition during term of opposition
8328 Change in the person/name/address of the agent

Free format text: BLUMBACH, KRAMER & PARTNER, 65193 WIESBADEN

8339 Ceased/non-payment of the annual fee